Review and analysis of over 25 Credit Card complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 25 official complaints related to Credit card. Out of the 25 consumer complaints against Wells Fargo & Company, 12% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 84% were processed in a timely manner. 4% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount April 6, 2017 - This company is reaging on old debt and making false and illegal statements on my credit report. 1. Inserted false age as last day of usage on credit report 2. Reporting late payments on current credit report for an account last used any activity in - 3. Has reported late payments for entire year of - on an account that last payment was in - 4. Reported false payments made on account 5. This company never provided legal proof off usage off the account for the the years of - or - ( but is reporting usage ) 6. They state that they will report until - -, and account was due... |
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount January 19, 2017 - This complaint is against - , -, dba - - - & Wells Fargo Bank. Funds were levied from an account to which I have no financial interest & which contained the direct deposit proceeds of my mother 's social security benefit payments. The funds taken exceeded the maximum as stated. Funds were not posted or forwarded as I was told had been done and were held for a period of two years after seizure. Both organizations failed to respond in a timely manners with accurate information to my requests or to the requests made to each other resulting in an erroneous accrual of interest and co... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt was paid December 28, 2016 - I paid - credit card debts that originated from Wells Fargo. Due to hardship both credit card accounts were later passed off to a collection group called -, -. This collection agency hired a law firm named - - - who filed a civil suit for settlement amounts and both accounts were paid in - of 2012. Recently it was discovered that -, - never reported the debts paid. If I had not kept my receipts all of these years I believe that I would struggling to prove the debts were paid. These debts were paid four years and because - did not promptly report this that it grea... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt is not mine December 13, 2016 - I had a charge on my account that was disputed. It was found in my favor. The credit card company issued a refund and I closed the account with a credit owed me for over payment. The sent the check to me account closed. A month later they started calling saying I owe the money after they credited my account. I do not owe the money and the call several times a day at all hours of the night. I had told them to cease and desist numerous times to no avail. They are harassing me and threatening me. I am - - - and afraid Thanks.... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls November 26, 2016 - This number keeps calling me EVERY DAY starting early in the morning to night. They never say who they are, but it has the Wells Fargo automated message in the beginning when I answer or if I call back. Not sure if this is a scam because they immediately ask for my credit card number before anything else. They wo n't say whether they are a debt collector but they mention that I owe money. I have spoke with them a few times and explained my recent situation and that I am unable to make the payment at the moment. I have asked them kindly to stop calling me and they still wo n't stop. I am woken ... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt is not mine November 23, 2016 - I obtained my credit report and It shows I have a debt of $110.00. I had a zero balance on this card and I thought the card was closed. I called to try and dispute the debt. I got in contact with - ... I just wanted the information to dispute the debt. I told him that I am recording the call also and he hung up in my face. I called back and received - again to dispute the file. He said that I came to them for the card and that is the reason that I ca n't record him. I asked for his - and he said no. If I did n't like the rules he can forward me to the - vice president and I can c... |
Wells Fargo & Company Debt collection communication tactics called after sent written cease of comm November 12, 2016 - Got behind on my credit card, got put into a program with - to pay off my credit cards. Wells Fargo has received written communication about that and I have updated all the info to use them online. I get between -- calls a day from this number ( Wells Fargo ). This has been going on for a month and it is abuse. Do not contact me anymore.... |
Wells Fargo & Company Debt collection taking/threatening an illegal action threatened to sue on too old debt October 31, 2016 - I rec 'd a phone call from a - - at - - who said she was calling from - - - and that she was an attorney and that this was an attorney 's office. They have called my husband at work numerous times even though they have been asked not to as it will jeapordize his job. When I googled this company it said it was a debt collector and that they had been shut down once. This is for a debt from 2008 that just keeps getting sold.... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt is not mine October 24, 2016 - Hello, my name is - - -. Here 's the issue - I have a delinquent credit card with Wells Fargo. About 15 years ago, I opened a checking account with Wachovia ( account ending - ). My sister, - - - was added to my checking back 12+ years ago for convenience. I branched off and opened a different primary checking with another financial institution. Subsequently, around - or -, I opened the now delinquent credit card ( account ending - ) and was pitched to open another checking account with Wells in order to receive the Wells credit card. Unfortunately, a divorce caus... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls September 20, 2016 - A business debt of my husband - at Wells Fargo was overdue and because of no contact from -, Wells emptied my bank account and took -. I called the Wells contact in their collections dept ( - ) and she needed to talk to my husband and get permission to discuss adjudicating this account with me which was done. I told - my rent check was going to bounce, I had - kids under - yo and I 'm -. I offered -/Month payment until I could pay more ( debt was - ) and offered tax returns/paycheck stubs/income verification and - refused anything less than $ -/month. We pai... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt is not mine September 19, 2016 - Wells Fargo is illegally attempting to bill me for the amount of $480.00 plus $15.00 late fee charge for a charge/balance that I do not owe. I closed my credit card account on - -, 2016 with a zero dollar balance and did not make any purchases or charges prior to my final statement closing. The charge is erroneous and fraudulent. My balance needs to be zeroed out.... |
Wells Fargo & Company Debt collection communication tactics called after sent written cease of comm August 25, 2016 - I had a credit card with Wells Fargo when to a tough situation then i try to settle the account and they wont take any mere payment on this account they toll me they are doing a - on the collection but the balance still showing on my credit report i will like for the account to said closed at zero amount I am fixing my credit... |
Wells Fargo & Company Debt collection improper contact or sharing of info contacted me after i asked not to August 24, 2016 - We represent a - of limited financial means. On his behalf, we sent a letter to this creditor requesting no further contact of any kind. Although the creditor received this letter requesting no further communication ( as evidenced by the creditor now sending communications to our client at our address ), the creditor continues to send our client monthly statements. By continuing to communicate with our client after receiving his request for no further communication, the creditor is violating Section 805 ( c ) of the Fair Debt Collection Practices Act.... |
Wells Fargo & Company Debt collection taking/threatening an illegal action threatened to sue on too old debt August 24, 2016 - The - companies I am writing about have been relentless and dishonest in attempting to collect from me credit card debts that were generated during the -/-/-/-/-/- economic meltdown. That is when the clock started. According to the statute of limitations in California where I reside, these debts are past the statute of limitations period of four years. I was informed on Wednesday that one of these companies has obtained a judgment against me and will begin to garnish my wages effective -/-/-, defying the laws of the state that clearly spell out that debt that is older than 4 ... |
Wells Fargo & Company Debt collection disclosure verification of debt right to dispute notice not received August 4, 2016 - WELLS FARGO IS HOLDING MY CREDIT REPORT HOSTAGE TO DISPUTE NOTATIONS. - AND I CONTACTED THEM VIA THE PHONE THEM WITH ME YESTERDAY OVER THE PHONE DURING A THREE WAY CALL- THE - AGENT REQUESTED THAT THEY ALLOW - TO REMOVE THE PERSISTENT NGOING DISPUTE NOTATION WITHIN TWO DAY VIA VERBAL CONSENT FROM WELLS FARGO. WELLS FARGO THEN FLAT OUT REFUSED TO GIVE CONSENT OVER THE PHONE. WELLS FARGO IS HOLDING MY CREDIT REPORT HOSTAGE TO ONGOING PPERSISTENT DISPUTE NOTATIONS. WELLS FARGO REFUSED EVEN THOUGH THE - AGENT TOLD HER THE DIPUTE IS DONE-WE ARE NO LONGER DISPUTING THIS INFORMATION AND W... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 3, 2016 - Someone other than myself who was not authorized by me has illegally obtained a credit card and defaulted on the charges. This collection agency purchased the debt from a credit card issuer that is no longer in business and illegally obtained a default judgment against me without my knowledge. When I was made aware of the debt, I requested evidence to support/validate the debt as belonging to me. This company has nothing to support the debt or judgment being accurate.... |
Wells Fargo & Company Debt collection taking/threatening an illegal action seized/attempted to seize property August 3, 2016 - Had a business credit card and business assets with wellsfargo. Small business. The company folded at which time we found an employee had run up debt on the credit card. Was called several times by wells and we explained we were pursuing compensation for the debt and selling assets, but we had to resolve before we pursued. Was advised to hold off paying. Lawyer filed paper work with Wells branch explaining the situation. Wells debt collector called and said they had to be paid. I said I needed to speak to my attorney and would get back to her on how we thought we would resolve. After that phon... |
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount August 2, 2016 - I took out a 18 months zero percent interest by - name change. I sign loan with - company. They sent loan to Wells Fargo and they set payments low so i could'nt pay off in 18 months. I 'm a senior and did n't realize this. Until 18 months was sent bill i owe - company still - and Wells Fargo - interest. Please help me to understand this. Im just confused. Need Help!... |
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount July 11, 2016 - In - -, a solar company ( not in business anymore ) sponsored by Well 's Fargo Bank scam me into buying a solar panel for $7900.00 when it was supposed to cost me close to $4000.00. Since I was not working at the time I never thought that WFB will ever approve me with what they were promoting as a Home Project Visa Card much less for $3900.00. To my surprise, I was approved not for the $3900.00 that the project cost but for $7900.00. I called the solar company and I was inform to make the first payment, wait 30 days and that after that they will straight everything out. When I ... |
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount June 24, 2016 - - - took over my charge off a Wells Fargo Credit and has since upped what I owe by over $3000.00. How am I supposed to make good on a past debt when the collection company uses a tactic such as this. How can - - charge me additional fees and interest when I never contracted with them, nor have I ever spoken with this Company. This is predatory and unfair to myself, the consumer, when I am trying to work out paying this debt back. I am beside myself at what to do at this point.... |
Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount June 15, 2016 - Wells Fargo Bank is deliberately re-aging a Line Of Credit ( LOC ) account on credit file by falsely reporting to the CRAs. Wells Fargo has removed the account history from credit file and continues to provide false data for DOFD to the CRAs by reporting this account recently went into a derogatory status -/-/-, ( date of Chapter - Bankruptcy filing ), and -/-/-. The DOFD ( Date Of First Delinquency ) on this account is - -. This account tradeline meets criteria to be removed from credit file and should no longer be reported to the CRAs, as it has been - years since DOFD.... |
Wells Fargo & Company Debt collection improper contact or sharing of info contacted me after i asked not to June 8, 2016 - - - was trying to collect on an old Wachovia card that has been over seven years and taken off my record. He called a cell phone and I told him that was inappropriate because I was in the middle of work and that was an automatic fine for not asking if I was able to talk. I told him it had been 7 years and the company should have given the IRS a forgiveness of debt so I could pay the taxes on it. He just kept on repeating that I was a deadbeat and why did n't I pay my credit card. I told him that an attorney will be following up with this. ... |
Wells Fargo & Company Debt collection disclosure verification of debt not given enough info to verify debt May 20, 2016 - - - has failed to provide me a copy of statements after mutable attempts, - - have not given me a copy of records of all payment that I have made with them. ... |
Wells Fargo & Company Debt collection improper contact or sharing of info contacted me after i asked not to May 14, 2016 - This company continues to call me on my personal cell phone. I have been really sick and they just continue to annoy me. I realize I 'm owing them money, but they are not going to get it any faster by annoying me with countless phone calls. They are calling in the morning. They are calling me while I 'm shopping in a store. They call at dinner time. All through the day! I want my personal cell phone number removed from all creditors. I am unemployed and I am doing the best I can with my bills. Please make them stop! Thank you! ... |
Wells Fargo & Company Debt collection false statements or representation indicated committed crime not paying May 11, 2016 - - -, - Consumer Financial Protection Bureau - -, Iowa - - : UNFAIR PRACTICE Dear - : This letter is in regards to Wells Fargo Bank and their decision in - to change their billing cycle. The change meant I had to make - payments within a one month period or be charged a late fee of $28.00. They also made it clear, if the payments were not at their desks by - on the due date, the payments would be considered late, even if they were already in their building. The new rules and regulations came as a surprise because they were put in place without prior notifica... |