Wells Fargo & Company Debt Collection Complaint

Credit card Taking/threatening an illegal action seized/attempted to seize property

Wells Fargo & Company Debt collection department,

Credit card Taking/threatening an illegal action Seized/Attempted to seize property Colorado

Had a business credit card and business assets with wellsfargo. Small business. The company folded at which time we found an employee had run up debt on the credit card. Was called several times by wells and we explained we were pursuing compensation for the debt and selling assets, but we had to resolve before we pursued. Was advised to hold off paying. Lawyer filed paper work with Wells branch explaining the situation. Wells debt collector called and said they had to be paid. I said I needed to speak to my attorney and would get back to her on how we thought we would resolve. After that phone call the agent withdrew the money from - of the partners wife 's account. He has a separate account at a separate bank. When I called the debt collector she said she was angry because I hung up on her and she could do what she wanted. I asked for name or agent number she refused to give. Asked to speak to her manager and he also refused to give a name or agent number. Advised we would be removing all accounts said they did not care. Called the branch and they had the paper work filed by lawyer but apparently had done nothing with it.

Wells Fargo & Company customer in Colorado
Aug 03, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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