Review and analysis of over 64 Savings Account complaints against Fifth Third Bank
Fifth Third Bank consumers have reported over 64 official complaints related to Savings account. Out of the 64 consumer complaints against Fifth Third Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Fifth Third Bank Bank account or service account opening, closing, or management December 7, 2015 - I got a change of address notification in the mail that I did not authorize. It was the same address but a different date that they changed my mothers account without authorization! This account has been closed since -/-/2014 however I do have - other accounts with fifth third! ... |
Fifth Third Bank Bank account or service account opening, closing, or management December 1, 2015 - My bank account, savings, checking, as well as a credit Account had an address change that was unauthorized. I immediately called Fifth Third call center and spoke to - to be told my account address was changed via the phone. I asked to freeze accounts but could not be done on the phone so I went to the branch. The address was changed on my account by a person by the name of - - but why would that be in the bank notes and why would the bank allow another person to change account address??? I asked why the address would have been changed all they could tell me it was done on the phone.... |
Fifth Third Bank Bank account or service making/receiving payments, sending money November 17, 2015 - Fifth Third Bank locked my " make a payment '' feature which had an automatic payment. Since it locked that account, my automatic payment for my mortgage did n't go out, causing it to be late and more fees. When I tried to fix the problem, I just kept getting transferred from one person to another. ... |
Fifth Third Bank Bank account or service account opening, closing, or management September 19, 2015 - I have sent - faxes and - letter to Fifth Third bank ( - ) requesting that they close my saving account and send the remainder of my funds in a check to my address. I am ill and I simply do n't have the energy to go back to the bank branch which is - miles from where I live. I would have to take a bus, train and a shuttle to go back to the branch and round trip the travel would take 8 hours. Despite explaining this and asking several times that they close my account, the savings account remains open. ... |
Fifth Third Bank Bank account or service deposits and withdrawals September 9, 2015 - I signed up for an account with 5/3 after they advertised a promotion to giveyou $53.00 for free if you signed up when they first opened. They gave me anadditional $53.00 for shredding my other bank 's ATM card in front of them. I wasrequired to deposit $50.00 in the account to open it. In 2012, they closed mychecking account without my knowledge and without notification. Apparently, they have been deducting money from my savings account since 2012 forinactivity on the account. I received a notice a few weeks ago that it was the '' final notice '' even though it was the first I received,... |
Fifth Third Bank Bank account or service deposits and withdrawals June 2, 2015 - On Thursday - - I went to Fifth Third bank to deposit a check in the amount of $15000.00. I went to the drive thru window and was - greeted by the teller. After the teller saw the amount of the check she left the screen without informing me of what was going on and a man named - appeared on the screen at the teller window that is equipped with cameras. He indicated he was a personal banker and asked with assertion for details about the check. Specifically he asked from where did I get this check and he asked did I know anything about the bank the check was issued. I knew about th... |
Fifth Third Bank Bank account or service deposits and withdrawals April 28, 2015 - On - I went on line to check my bank accounts with 5/3 bank and observed an electronic check withdrawal from my savings account that I had not authorized. I immediately called to report the fraudulent activity with customer service and was told to go in person to file a domestic collections package. The same morning I went to the branch and closed all accounts, issued new account numbers and changed passwords, etc. ALso filed a police report. Was advised the process could take - days to resolce. I have dutifully called the bank and receive the same response, the other bank ( - - ) ... |
Fifth Third Bank Bank account or service account opening, closing, or management April 27, 2015 - This is an new issueThe bank opened up an account with funds obtained from a previous account. The Bank was mailing statements until recently. The address listed below was used to mail statements without my consent. - Fl -The statements have stopped being mailed. The bank has made no attempts to contact me concerning this issue. The bank has a policy to stop mailing statements this way when fraud occurs they are not responsible. ... |