Fifth Third Bank Bank Account Or Service Complaint

Fifth Third Bank Bank account or service department,

Savings account Deposits and withdrawals Florida

I signed up for an account with 5/3 after they advertised a promotion to giveyou $53.00 for free if you signed up when they first opened. They gave me anadditional $53.00 for shredding my other bank 's ATM card in front of them. I wasrequired to deposit $50.00 in the account to open it. In 2012, they closed mychecking account without my knowledge and without notification. Apparently, they have been deducting money from my savings account since 2012 forinactivity on the account. I received a notice a few weeks ago that it was the '' final notice '' even though it was the first I received, that my account wasactually in a NEGATIVE status and they were going to send me to collections. They have taken all of my $150.00 and actually taken it to a negative balancewithout giving me any notifications along the way. I never received anythingstating that money was being deducted from my account. I called the branchmanager and was told I can only dispute transactions 60 days old or less, andthat the only thing she could do for me was refund me $11.00 and close theaccount. I offered a resolution to the company to refund me


pursue this, and found that it would be worth the $39.00 Ioffered as a resolution to fight it. They maintain that because there was not a checking account, the drafts werevalid. However, THEY CLOSED THE CHECKING ACCOUNT, not me, and they did sowithout notice and without sending me any notifications ( even annual orquarterly ). As I am now having to take this beyond the better business bureau, I would likemy entire $150.00 back that they deducted from my account. Fifth Third will respond to this with statements showing the deductions taking place. The question to ask, however, is when were these sent to me? They were not sent to me, neither annually, nor even quarterly. They maintain that it was my job to log in online and notice them taking money from my account.