Review and analysis of over 19 complaints against Sallie Mae
Sallie Mae consumers have reported over 19 official complaints related to Keep getting calls about my loan. Out of the 19 consumer complaints against Sallie Mae, 0% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan February 24, 2017 - I have been harassed by Sallie Mae with unstopping phone calls and they have gone so far as contacting people outside of my immediate family.... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan December 27, 2016 - When I made large, principle only payments on the loan prior to payments becoming due, they did not allocate the amount to the principle. Rather, they apportioned the amounts out as payments for when the loans became due after I graduated. Additionally, they send excessive mail and make too many phone calls. For instance, they called my mother, who is also my cosigner, three times within an hour this morning ( -/-/16 ) alone. They also send both of us communication via phone and email in excess. They threatened my mothers credit, and were rude to her when they called. I have told them th... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan November 6, 2016 - I had to co-sign for my son 's Sallie Mae loan for his senior year of college. According to my MSA, ( Marital settlement agreement ), my ex husband is responsible for - of ALL college expenses, and student loans were NOT to be in the children 's names. I also have a court order ( - -, 2016 ) in which orders the loans to be transferred into HIS name. I have spoken to Sallie Mae, and they refuse to transfer ownership of the loan. Please advise how to proceed... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan November 3, 2016 - I am late on paying on a $25.00 payment to sallie mae. They call 8 times a day i asked them to stop calling an to send a paper statement. I have told them that i feel the calling 8 time a day is harassment, the say " the law lets us call that many times ''. I have stated that FTC Public Law 111-203, title -, 124 Stat. 2092 ( 2010 ) sub section 806, ( 5 ) " Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. '' They refused to fallow the law in regard to collations of a ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan September 2, 2016 - I was five days late on making a $55.00 payment to Sallie Mae and they began to harass my husband at work, calling - to six times a day and telling him he needed to make payment immediately. They have NEVER contacted me and I am the loan-holder. Additionally, I made payment seven days ago using online bill pay, which generally takes one day to go through as it is merely a matter of transferring funds from - back to another. On the most recent call, I was with my husband when he answered the phone ; I got on the line and explained to the customer service agent that no one has ever calle... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan August 31, 2016 - Sallie Mae has been harassing me since the day my grace period on my loans ended. I have received calls as many as five to ten times a day, and I have discussed how I am unable to make payments due to financial hardships and lack of help from my parents. They refused to work with me, so I stopped answering their calls and changed my number. Eventually, friends and family members expressed their concerns over my loans and told me Sallie Mae kept contacting them about me. Sallie Mae now calls my work, and when my coworkers hang up on them they call back in a rude tone, demanding to talk to me. T... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan July 15, 2016 - Sallie Mae continued to contact my wife 's phone number after I specifically asked them to remove the number during a phone call regarding the student loan on - -. I had called them on this date to settle the account and attempt to pay in full. Between the dates of - - to - -, they contacted her at least 27 times, and again on Monday - -, she asked them to stop calling her. The evening of - -, I paid the account in full online and since the harassment has stopped.... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan June 8, 2016 - Sallie Mae is harassing me ( via incessant phone calls ), and sending mail to my cosigner 's address. I 'm asking that said methods of communication cease. I 've written multiple letters to Sallie Mae, each asking for a path to a resolution regarding the issue at hand, and that they stop the harassment and bullying that they routinely participate in. With that being said, Sallie Mae has made zero effort to return my missives in regards to finding a resolution to the issue at hand. I, in addition to my cosigner, receive nonstop phone calls from various Sallie Mae agents, none of whom I have any... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan May 10, 2016 - Sallie Mae harrasses people to no end. I have paid my student loan in full and yet they have continued to call me and my cosigner. I was a few days late, but I paid my entire - bill instead of the minimum. They have continued to call every hour on the hour today. I have had 5 calls since I paid. I have called and they say there is nothing they can do. They need to update their systems so that after you pay you stop getting calls from them. This is harassment of my cosigner and I and I am considering a lawsuit. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan May 4, 2016 - I received a loan from Sallie Mae -/-/2016 to help pay for my schooling at - - University in Alabama. The loan amount was for $10000.00. I am the primary on the loan and my grandmother is the cosigner. For the past three months ( starting -/-/2016 ), Sallie Mae has been hounding my grandmother and myself to start paying the interest on the loan. I told them that I am still a fulltime student at - and can not make payments right now because I do not work. I told them that I would like to defer the payments until I graduated. I was told that I did not make that choice at the begin... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan April 7, 2016 - The loan company called me non-stop on my cell phone and my home phone. It was frustrating because I was paying on other loans and was not able to start paying that loan. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan March 15, 2016 - I have received 8 calls in the today since - - and it is now - -. this is absolutely uncalled for. I already told them I would make the payment Friday and they advised they do n't do promise to pay. why would you call me 8 times in the matter of 8 hrs. to hear the same thing I have told - reps. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan February 24, 2016 - Sallie Mae and - continually call my grandparents, who were not cosigners nor my guardians at the time I took out the loan. They are continually harassing them without cause. They have no current and had no past control over my loans or my education. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan January 19, 2016 - Private student loan with Sallie Mae, the amount of payments are the same amount of my Che k. My mother and I have talked with a man by the name of - - - - - -. My parents are co-signers and retired he is trying to make them pay what my check wo n't cover. I am working and can not the amount of - month after car insurance phone medicine and living expenses. He is very nasty I am paying on my student loans but not original amount - a month - - said they do n't work with lowering payments and payment plans. I just want to pay what my little job afford me to pay. He ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan January 14, 2016 - I cosigned for a private student loan for - my kids with Sallie Mae. Since she graduated, Sallie Mae calls my cell phone and work phone several times a day about paying this loan off. I have asked them to not contact me by phone and only in writing, but the calls continue. I have received no documentation through the mail, only this constant barrage of calls. They are attempting to harass me into paying them even though I just cosigned the loan. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan January 12, 2016 - I have student loans with Sallie Mae. I am still in school and while I it has taken far longer than I ever hoped, I have never left school. I have taken a couple term breaks of a month or two, but have never stopped attending. Sallie Mae will not stop calling even when I upload documents, speak with customer service agents, refer them to the clearing house. They just keep calling and emailing demanding payment. When I speak with a customer service person they inform me the calls are automated and will not stop until I bring my account current. Why are they allowed to dog people none stop and... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan December 29, 2015 - Last night on -/-/15 at - -, a sallie mae account manager named - - called my mother 's - neighbor ( first name - ) and disclosed my personal student loan information on a voicemail. They were attempting to reach my mother regaind my loans. They have been harrasing me and my relatives with repeated phone calls and have now illegally contacted an outside party and revealed confidential information. ... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan November 24, 2015 - I am the co-signer on - student loans with Sallie Mae. The terms and conditions of the loans I have taken state that any payment received will be first applied to satisfy the minimum due amount for all loans, and any excess amount will be applied to the loan with the highest interest rate. I have sent a letter to Sallie Mae with the same instructions, and asked them to keep it on file. For the past - payment cycles since taking the - loan, Sallie Mae has not followed these terms. Instead, they apply full amount to - loan, and let the other loan go into arrears. In addition, they ... |