Sallie Mae Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Sallie Mae Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan South Carolina

Sallie Mae and - continually call my grandparents, who were not cosigners nor my guardians at the time I took out the loan. They are continually harassing them without cause. They have no current and had no past control over my loans or my education.

Sallie Mae customer in South Carolina
Feb 24, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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How Sallie Mae handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3Sallie MaeComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sallie MaeDealing with my lender or servicer71.7%14.3%10.6%3.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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