Review and analysis of 14 consumer complaints against IBERIABANK
Out of the 14 consumer complaints against IBERIABANK Credit Card, 7% were disputed by the consumer (i.e. the consumer was not happy with how IBERIABANK responded to their complaint) and 100% were processed in a timely manner. 43% of consumer complaints against IBERIABANK resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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IBERIABANK deposits and withdrawals February 13, 2017 - Bank should not charge disadvantaged contractors without a bank account to cash a check written from my account... |
IBERIABANK account opening, closing, or management December 26, 2016 - I was Told Buy Iberia Bank To provide Information From - to verify that previous Matter Have been resolve and nothing negative to report did so in a respectful manner they made spend my hard earn money faxing over them the documents from - .After they information was receive they told me they will not open my account because of fraud or anything negative from other banks its because I have to many inquiries and the account sales man said I quote " I do n't feel comfortable opening accounts " I said why he said to many inquires and I 'm just not going open them I said you made me spend my... |
IBERIABANK managing the loan or lease November 29, 2016 - My wife and I have had a car loan with IBERIABANK for over three years now for a car she drives and are extremely upset with how they have handled payments. Our first issue came about when we first opened the account with IBERIABANK and realized there was no way to set up an online account to conveniently submit automatic payments like we do with all of our other bills, loans, credit cards, etc. As such, my wife assumed she had no other choice but to drive to IBERIABANK once a month and hand them a physical check. This was rather tedious and some months she would forget and would be a day or t... |
IBERIABANK identity theft / fraud / embezzlement September 9, 2016 - My Iberia Bank debit card was compromised by a criminal. I noticed fraudulent activity on my account, on -/-/16, with - separate charges, all on the same day for a grand total of $800.00 ( $ - $ - $200.00, and $6.00 in transaction fees, $2.00 for each withdrawal ). This is alarming, because I had my card with me the whole time, and never shared my card, or information with anyone. This means someone had illegally accessed my PIN, and had a device to make withdrawals at an ATM, that emulated my card. During the time of the fraudulent activity ( which took place in - -... |
IBERIABANK using a debit or atm card September 7, 2016 - I was racially profiled from the beginning of opening the account. I was told I could n't withdraw my funds when they were direct deposited. I was told I could n't get a Debit Card for the account until 90 days of the account being in good standing. I made a transaction to purchase a product online and the vendor never supplied the services and refused to give me a refund. Iberia Bank stated they will not Dispute it because the bank does n't trust they will get their money back. I have never been treated this way by any bank, this bank is racially profiling me as a client and on -/-/16 ... |
IBERIABANK problems caused by my funds being low August 29, 2016 - I have been charged an overdraft fee of $86.00 from Iberia Bank and I am concerned. When I checked to place the balance of an amount. I called on -/-/16 or around that time and I had an incident with a fee and it could not be reversed from the company. I had to leave and go to - just came back and saw an overdraft fee in the amount of - odd dollars. The day of the overdraft I called and asked for an overdraft fee not to be placed on my account. I have had discusions before which have been very cordial with this bank. When I go to this particular branch there is a lady who is quie... |
IBERIABANK deposits and withdrawals July 19, 2016 - I am with Iberia Bank. My branch location is the - - -. I set up a " push '' draft with Iberia for direct deposit to my landlords account with - -. In -/-/- I called to find out why the draft had not occurred. - - in customer service told me that the draft rules had changed. The new protocol for bank drafts would allow only - draft attempt, and if the money was not available at that time, then the draft could not be processed. I told - on the phone that I did not want to use the service any longer. I continued to handle my payments monthly. On - -, 2016 ... |
IBERIABANK account opening, closing, or management April 28, 2016 - I closed out a certificate of deposit at IberiaBank. They mailed me a check for $30000.00 and did not send it by certified mail. They sent it by first class mail. The check never arrived. It has been 30 days. They do not want to issue another check for 90 days. I do not believe they will ever issue a new check. Why am I supposed to believe someone who uses the excuse, " The check is in the mail! "? ... |
IBERIABANK unexpected/other fees October 22, 2015 - I order an item on -, attempted to pay it with a card through my - account - for $10.00. When it went through - I would deposit $15.00 and then I cancelled the item on, ordered on around - the -. I had an over draft fee on my account which was taken away due to my carelessness. I have asked several times for the over draft to be placed back, I was told no. I got a letter from Iberia last week on the -/-/-. I cancelled the item with - and when I checked I owe Iberia $90.00. I called and asked to speak to a customer service and was told that it could not be taken ... |
IBERIABANK account opening, closing, or management September 30, 2015 - I have been a customer of - since -/-/- ( encouraged to open accounts due to a mortgage refinance solicitation that required all '' accounts be moved to the bank as a condition of the loan ). -/-/-, I noticed on the Bank web site that it was being acquired by Iberia Bank. However, I received very little in the way of substantive information about how the acquisition would affect my accounts or banking relationship. In fact, in advance of and since the acquisition, I have receive NO new terms or conditions relating to my accounts or services, such as my Bill Pay service. Only afte... |
IBERIABANK loan servicing, payments, escrow account April 9, 2015 - I closed on my mortgage on - - with the - payment being due on -/-/-. Soon after I closed, as I expected, I received a letter saying my loan would be sold. I thought this would occur before the first payment date ; however, it did not. On -/-/-, I went into a branch to make my payment. The teller told me I could indeed make a payment in the branch and attempted to pull up my account. She could not locate the account my my account number or ssn. She called the asst manager who also attempted to pull up my account, but she could not find it either. She called the mortgage serv... |