Wells Fargo & Company Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Wells Fargo & Company Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options New York

Wells Fargo would n't let me consolidate or reduce monthly payments as per my income. They also defaulted - of my - private loans I had with them despite me making partial payments. On a separate occasion I received email notification that someone tried logging in to my account and that my account had been locked. I was forced to call them to re-open it and when I told them about someone other than me trying to access my account they ignored me. Furthermore, they were harassing me for payments while in school around - of 2015. I was never offered a grace period after graduation in - of 2015 and they ended my in-school forbearance two months before it was scheduled. I understand that I may not receive anything for this but this should never happen to a student regardless of situation.

Wells Fargo & Company customer in New York
Nov 10, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyCan't repay my loan90.7%4.7%4.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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