SunTrust Banks, Inc. Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Application, originator, mortgage broker Illinois

I am very devastated of how Sun Trust has handle my loan. I was forced to re-applied numerals times because Sun Trust keeps using the wrong income. I have provided my bank statements for proof of the money I get paid doing carpet installments. I also informed my lander that I don not have any company expenses because they provide me all the materials and tools so I can do the labor. I also told them many times that my home is severely under water by - $130000.00. Sun Trust keeps stating that I dont have enough for an affordable mortgage payment. However my monthly income is $4100.00. and SunTrust only used $3400.00. to review my loan they are purposely doing this to me so I wont be eligible for a government modification. At this point I was forced to appeal but they always deny my appeal for the same reasons. I do not want to lose my house due to my health it was impossible to keep up with my mortgage payment.

SunTrust Banks, Inc. customer in Illinois
Aug 24, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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