Selene Finance Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Selene Finance Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Tennessee

To whom this may concern, We are terrified that Selene Finance has engaged in unlawful foreclosure against our property. Our mortgage was transferred to Selene Finance in -/-/- from - - -. Our nightmare started on - -, -, when we had a house fire. We tried contacting Selene to notify them of the fire because the homeowner 's insurance was escrowed in our mo. payment and we needed to notify the insurance co. of the fire & damage that had occurred. After several days, Selene told us that an insurance adjuster would be coming out between -- on a particular date but no one ever showed. Soon after that, one day, after arriving home, there were - trucks parked in the yard at our house. After some questioning, the - gentlemen finally told us that they had purchased the home at auction on - -, -. How is this possible, we were n't even behind on


Several days after that, we came home to find a large part of our belongings in the yard and they had pulled our vintage jaguar out of the garage and were attempting to sell it to a junk dealer. The supposed new owners were there and told us we had been evicted ; we never received any eviction paperwork from the courthouse or anyone else. After doing research on the internet, it appears what we 're going through is commonplace with Selene 's fraudulent, predatory and gross mishandling of servicing mortgages with countless complaints of malfeasance occurring time & time again regarding servicing and unlawful foreclosure of mortgages all over the country. According to the : - ( - Complaints ) ; Yelp ( Numerous Complaints ) ; - Consumer ( - complaints ) and numerous complaints on : - -, - -, -, etc. ; all with similar claims of gross mishandling of servicing mortgages. Why has n't some government entity intervened in this continuous pattern of unscrupulous business practices? Ours is obviously not an isolated case so when there is so much government regulation on seemingly everything else, I 'm having a hard time understanding how the FTC, Attorney General 's Office or The State of Texas is allowing this to be problematic time after time. The Wall St. Reform & Consumer Protection Act. was written in -/-/- to help consumers & homeowners that were being unfairly mistreated by their mortgage servicers. Violation of The Real Estate Settlement Procedures Act ( Regulation - ), Federal Trade Commission Act ( FTC Act ) Section 5 : Unfair or Deceptive Acts or Practices & UDAAP - Unfair, Deceptive, or Abusive Acts or Practices Selene Finance 's egregious acts of noncompliance with federal laws have caused us much stress, anxiety and uncertainty if we have or still will have a home. Please Help!!!!! - & - -, -, TN

Selene Finance customer in Tennessee
Apr 12, 2016

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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