SunTrust Banks, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

SunTrust Banks, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Colorado

Suntrust Bank acquired several fraudulent student fin'l aid loans in my name. They refuse to discuss these with me and provide chain of possession information about them.

SunTrust Banks, Inc. customer in Colorado
Mar 29, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Company profile

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How SunTrust Banks, Inc. handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints3/20164/20167/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Dealing with my lender or servicer75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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