Review and analysis of over 4 Non-Federal Student Loan complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 4 official complaints related to Non-federal student loan. Out of the 4 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
SunTrust Banks, Inc. Student loan dealing with my lender or servicer having problems with customer service July 7, 2016 - After numerous attempts, Suntrust and its assigns, -, -, continue to report a charge off on a student loan that was refunded in FULL. I have obtained supporting documents from the university that express without doubt that Suntrust is erroneously reporting a charge off to the credit bureaus, -, - & -. I am requesting that any and all reference to this account be removed. Please see attachment.... |
SunTrust Banks, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 28, 2016 - My loan started out with - ( federal loan ) and it is now with SunTrust ( private ). I got the loan to attend - - - - - - to get a -. I have never been able to secured a job through this - and at the time ( unbeknownst to me ) the college was not accredited and should not have been distributing -. ... |
SunTrust Banks, Inc. Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - My loans went to collections, and I was garnished. I went through a program to get me back onto track, and get my loan into good standing. They said after 6 months of on time payments that they would end the garnishments, and my credit would be clear. I had to file bankruptcy. I called in to make my payment - day, and they told me the program had been closed, and I had completed it in good standing. This was 15 months later. My loan never left garnishment. Now they want me to make a second payment every month after they have already taken the money out of my check. I just went back to colle... |
SunTrust Banks, Inc. Student loan dealing with my lender or servicer need information about my balance/terms March 29, 2016 - Suntrust Bank acquired several fraudulent student fin'l aid loans in my name. They refuse to discuss these with me and provide chain of possession information about them. ... |