Selene Finance Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Selene Finance Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Tennessee

When checking my credit report, I found that - said my mortgage account was closed when it was not. I filed a dispute and they corrected it, and now shows that account open, but now they have dropped my credit score - points because of it. Even though I am paying it on time, and it was their mistake in the first place, I do n't understand why this adversely affected my score.

Selene Finance customer in Tennessee
Oct 19, 2015

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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