Bank of America Credit Card Complaint

Bank of America Credit card department,

Payoff process Alabama

Bank Of America credit card web page allows recurring payments for a set dollar amount, but they do not offer any mechanism to pay the full statement balance in full automatically. You can pay a certain amount each month. You can pay a - time payment of any amount. However, when you go to the - payment page they do not show you the full balance, you have to remember it. When you try to use their Contact Us function on their web page and select email, you must select - of - topics under the credit card option. The - options are statement copy or financial hardship. Unless you select - of those, you cannot complete the rest of the form. They have set up their system to make it difficult for people to avoid paying interest and late fees. This is an intentional mechanism to increase their fee revenue as well as their interest revenue and must change. They are - the largest card issuers in the country and every other card company I use offers a Pay Statement Balance in Full option on their recurring payments. This should be considered consumer fraud.