Bank of America Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Bank of America Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Kansas

I opened a business in - with another person. At that time we opened up a number of business accounts with vendors and banks. In - I left the business and sold my ownership to my business partner. We provided all of our vendors and banks with our documents showing the business ownership changes. I requested that all of the cards in my name be closed and closed the credit line that was in our joint names. My old partner continued to operate the business till -/-/-/-/-/- time frame. During that time he apparently racked up debt he could not afford and he started receiving collection notices. I received - from Bank of America at that time in my name. I contacted Bank of America and provided them with my change of ownership documentation and the lady I spoke with claimed to update the account and never contacted me again. In - I ran my credit report and saw a collection agency was listed trying to collect on the old Bank of America debt. I called the company, explained the situation, and they stated that when Bank of America sold them the debt they only listed my name on the


debt and when I attempted to get a mortgage recently I saw that the debt was still on my account. I contacted the collection company, - - and they said that they would not remove me off of the account because that is how they purchased it. I requested that they contact Bank of America to get updated records because my partner should have been the personal guarantor and they would not do it. They said I had to get Bank of America to provide me that documentation. I called Bank of America to request details on the account. Bank of America said they can see that my partner is a personal guarantor and they have notes in their system that there was an ownership request documented but they do n't have any additional details. They do n't have copies of the change of ownership forms I sent in nor copies of the contract stating I am no longer responsible for the business. They are going to provide me with a letter stating that my partner is a personal guarantor but will not provide me with anything stating that I am not. I have also requested documentation from - - and Bank of America, verification of what the debt is. I was not with the company during the years that the debt was incurred so I have no idea what they believe I am responsible for. Neither - - nor Bank of America has been able to provide me with any account statements stating who used the account, what was purchased, whose card was being used and in what amounts. I have received nothing from them. I originally made this request in - and they did not provide it and I 'm making the request again in - and they are telling me they do n't have any of those details. I do n't have chance to dispute these charges if they ca n't provide me with the details on the account.

Bank of America customer in Kansas
Jun 15, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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