Selene Finance Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Selene Finance Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Florida

A foreclosure Lawsuit was filed against the Borrower on or About - -, -/-/-. The Borrower was defaulted from her loan because of several mistakes made by her servicers during various transfers of her loan to - another. As a result of their mistakes they stopped accepting her payments and defaulted her. On or about - of -/-/-, The Borrower was granted a loan modification trial period by - - following a complaint to the CFPB. Immediately upon granting The Borrower a loan modification, - - sold her loan to Selene Finance. Because of the transfer, approximately two months passed before The Borrower was able to make loan modification payments. On or about - of -/-/-, The Borrower completed her trial payments. In - of -/-/- Selene Finance mailed out the final modification packet, and The Borrower immediately signed it and returned it. ( See attached correspondence and loan mod documents ). The Default is resolved and settled. The Borrower has continued making regular payments on her loan, and the foreclosure case should be dropped. There is no longer any default. However, Selene Finance has failed to instruct its counsel to dismiss the foreclosure case, and has instructed them to proceed with the litigation. ( see attached documents ). Trial is scheduled for - -, -/-/2015. While Selene finance has outstanding customer service, their legal department is sluggish and takes months at a time to update their files, complete documents, or instruct their attorneys. The Borrower is in her mid - and suffers from -. She is undergoing a lot of stress and fears that the Court will take away her home despite her settlement with Selene Finance.

Selene Finance customer in Florida
Apr 17, 2015

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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