Habitat for Humanity consumers have reported over 17 official complaints. Out of the 17 consumer complaints against Habitat for Humanity, 35% were disputed by the consumer (i.e. the consumer was not happy with how Habitat for Humanity responded to their complaint) and 94% were processed in a timely manner. 6% of consumer complaints against Habitat for Humanity resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
Issue | Complaints | Disputed |
---|---|---|
Loan servicing, payments, escrow account | 10 | 30% |
Loan modification,collection,foreclosure | 4 | 25% |
Application, originator, mortgage broker | 2 | 50% |
False statements or representation | 1 | 100% |
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Stop CallsHabitat for Humanity Mortgage loan servicing, payments, escrow account October 7, 2015 - I purchased a home through Habitat for Humanity low income program in -. The mortgage is serviced by - Mortgage. I fell behind many times and have be able to catch up even filing bankruptcy in -. I have not been able to resolve the fees charged by - of - to - monthly starting -. My mortgage is - and I make - an hour. I got a lawyer to help navigate in - after not being able to catch up with a balance the added - each year in fees. Habitat has not enforced their contract of - late fee on a interest free loan. Its been in limbo and I have stopped paying money ... |
Habitat for Humanity Mortgage loan servicing, payments, escrow account July 17, 2015 - I pay my mortgage every month on time. The Mortgage Company changed addresses and never notified me. My payments went to the wrong address and were forwarded to their office for 4 months, -/-/-, -/-/-, -/-/- and -/-/-, before they decided to tell me I was late. They sent me a letter after 4 months and told me to pay 4 months of late payments. They also reported me late for those 4 months. I called and asked about it and he said there was nothing he could do about it. I even spoke to the bank and I have proof the payments arrived on time to their former office from the bank ... |