Eastpoint Recovery Group, Inc consumers have reported over 38 official complaints. Out of the 38 consumer complaints against Eastpoint Recovery Group, Inc, 18% were disputed by the consumer (i.e. the consumer was not happy with how Eastpoint Recovery Group, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Eastpoint Recovery Group, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Improper contact or sharing of info | 15 | 13% |
| Communication tactics | 7 | 14% |
| Taking/threatening an illegal action | 6 | 17% |
| Disclosure verification of debt | 4 | 50% |
| Cont'd attempts collect debt not owed | 3 | 33% |
| Problems when you are unable to pay | 3 | 0% |
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Stop CallsEastpoint Recovery Group, Inc Debt collection taking/threatening an illegal action threatened to sue on too old debt January 5, 2016 - I 've received numerous calls from this company called East PointGroup out of - New York threatening me that if do n't call them back they will file a lawsuit against me and take me to court. Now they are calling my parents home number ( I do n't live there ) and also are calling my ex wife threatening them as well with legal action. Their number that shows on the caller id is - I do n't owe any debt to anyone I just checked my credit report today and nothing shows up listed as East Point Group. I would like them to stop calling and harassing me. ... |
Eastpoint Recovery Group, Inc Debt collection improper contact or sharing of info talked to a third party about my debt August 31, 2015 - - was the original debtor, received a call from some guy named - - from Eastpoint recovery claiming that before my case goes into court they were trying to avoid court preceedings etc ... He has called my family members and disclosed my debt to them. I was scared into paying a down payment to keep my account out of court. They first took - then - within a month time. I requested a verification of my payment plan but never received it. they then try to take more than the amount agreed on the next payment. I still have not received any written verification of the debt or this comp... |
Eastpoint Recovery Group, Inc Consumer loan problems when you are unable to pay August 27, 2015 - Due to family hardships I was unable to keep up with the payments.I called - -/-/- to inform them of my situation and ask for assistance I was told I need to pay the full amount. The loan was then send to debt collection company - - - - - - - -, -, NY spoke to - - -, - - - who said They knew where I lived and all my information, and would go after everything I had and that I better pay by - -/-/- because they were sueing me and a lawyer would come to where I was. They would take my Home and retire, ent income. References were called ... |
Eastpoint Recovery Group, Inc Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay July 8, 2015 - On - - - for Eastpoint Recovery called me and told me that file # - that was forwarded to my office, this is not a solicitation, this is regarding a very urgent matter that was forwarded to my office .... Your file has been red flagged as a direct refusal to resolve ... .I will grant you a final opportunity to get in contact with this office ... ... .I will be making my final recommendation that we do move forward on the file ... ..unfortunately this will be assigned for further action ... ... at - tomorrow I go to a meeting to assign your file from further action, and I am tryi... |
Eastpoint Recovery Group, Inc Debt collection communication tactics threatened to take legal action June 23, 2015 - Representative from this agency called my mother threatened to take legal action against me if I didn't call to make arrangements to pay off debt when I kept explaining I was out of work at that moment. I explained I'll be more than happy to make payment plan but I needed time to find a job. The representative kept pushing and tried to involve my family to help me pay off this debt. I finally agreed to a payment plan and she kept threatening to take legal action for a payment I wasn't able to make on time and repeating office getting fee for returned payment. I made them aware of my financial ... |
Eastpoint Recovery Group, Inc Debt collection communication tactics threatened to take legal action June 16, 2015 - Repeatedly called and called my husband and disclosed my debt to him as well as threatened me with legal action. Claimed they sent me notice in mail did not receive so sent me email instead. I wanted written verification and said they could not do that. ... |