Finance of America Reverse LLC consumers have reported over 5 official complaints. Out of the 5 consumer complaints against Finance of America Reverse LLC, 20% were disputed by the consumer (i.e. the consumer was not happy with how Finance of America Reverse LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Finance of America Reverse LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 2 | 50% |
| Credit decision / Underwriting | 1 | 0% |
| Loan modification,collection,foreclosure | 1 | 0% |
| Settlement process and costs | 1 | 0% |
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Stop CallsFinance of America Reverse LLC Mortgage loan modification,collection,foreclosure July 8, 2016 - My grandfather 's - insured reverse mortgage seems to be apart of predatory lending and fraudulent mortgage practices. After reviewing documents sent from what I thought was a mortgage servicer -, I discovered that the HUD insured reverse mortgage my grandfather took out had multiple loan numbers attached to it and reverse mortgage foreclosure documents that do not match the terms from the recorded deed of trust. - - - - -, - - - -, -, - - - - -, -, and - - - are listed on these documents. Mortgage documents appear to have been m... |
Finance of America Reverse LLC Mortgage application, originator, mortgage broker May 20, 2016 - Credit Denial, see -/-/- letter attached ; based on low Appraisal, low AVMs valuations. No Adverse Action Notice sent. Communication denied. CFPB Dodd Frank law violations, which say regulatory violations are to be tracked and a root cause analysis done when violations are noted. Consumer is not allowed to question $700.00 Report he paid for. See --page attachment, including my -/-/- email to Lender 's President. Mine is a - single-level home, on concrete slab foundation ; Comps - and - are steep --story homes, on stilts. Comp - has --foot tall po... |
Finance of America Reverse LLC Mortgage application, originator, mortgage broker May 10, 2016 - I applied for a reverse mortgage and everthing was going fine until my appraisal came in lower than expected. Immediately my income became a issue and I was asked if I received any other income other than -. I was then told that my income did not transfer over correctly and that my Student loans and car payment was to much to pay my taxes and insurance. I submitted the correct figures but was still denied because of income. My denial stated that I withdrew and when questioned, I was told that is the procedure when loan do n't qualify. ... |
Finance of America Reverse LLC Mortgage settlement process and costs February 15, 2016 - This is the second complain about Urban Financial of America. Since the last complaint three months ago they are still procrastinating and doing nothing I have submitted everything they ask. This application process is still not finalized. There 's nothing else to submit. I still have not going to settlement. ... |
Finance of America Reverse LLC Mortgage credit decision / underwriting December 25, 2015 - Urban Financial Of America in -, - was transfer my case after - 2015. When there were problems with the - - office from -, 2015. I applied for a Reverse Mortgage with this company. Informed them I had good credit however, my identity was stolen after I retired. I submitted every document to prove this horrible experience. Police report, letters, information from the - credit bureaus, and correspondence from other companies to prove my fraud. This company has requested information over and over again. There are stacks and stacks of paperwork I have received from Urban Finan... |