Finance of America Reverse LLC Mortgage Complaint

Finance of America Reverse LLC Mortgage department,

Reverse mortgage Credit decision / Underwriting Maryland

Urban Financial Of America in -, - was transfer my case after - 2015. When there were problems with the - - office from -, 2015. I applied for a Reverse Mortgage with this company. Informed them I had good credit however, my identity was stolen after I retired. I submitted every document to prove this horrible experience. Police report, letters, information from the - credit bureaus, and correspondence from other companies to prove my fraud. This company has requested information over and over again. There are stacks and stacks of paperwork I have received from Urban Financial. I have been patient with this company since -/-/2015, but they are still stringing me along. I have been upfront with since Urban Financial, they contacted ME for my business. When I was looking for a reverse mortgage and guarantee this was not a problem and have me APPROVED in a few weeks. I am very frustrated with this company. Please help!!