Siwell Inc consumers have reported over 11 official complaints. Out of the 11 consumer complaints against Siwell Inc, 45% were disputed by the consumer (i.e. the consumer was not happy with how Siwell Inc responded to their complaint) and 73% were processed in a timely manner. 0% of consumer complaints against Siwell Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 7 | 57% |
| Loan modification,collection,foreclosure | 3 | 33% |
| Application, originator, mortgage broker | 1 | 0% |
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Stop CallsSiwell Inc Mortgage application, originator, mortgage broker April 4, 2016 - Capital Mortgage received a payoff request on - - from - - and did not process my request until - - causing additional cost to my loan. I 'm not sure why it took Capital until - - to process my payoff request when it was submitted on - - with my authorization. The additional prepaid interest cost on my loan is $1100.00 as opposed to $57.00 if I had closed on - - as planned. Now I have to close an FHA loan in the middle of the month. - - - has generously offered to pay for my interest owed to Capital Mortgage until they can pay loan off. Capital... |
Siwell Inc Mortgage loan servicing, payments, escrow account February 11, 2016 - Since we began receiving mortgage statements our servicer had our account listed as convention, though we in fact have an FHA loan. We have called many times in the last three years to remind them that we have an FHA loan and to be sure that they ahve been making our FHA MIP payments. At the end of - I spoke with - at ext. - who stated that their system was not updating FHA MIP due dates as the payments were being made and first analysis ( -/-/- ) reflected an escrow negative over $900.00. She double checked payments and dates, found the error and re-ran analysis which th... |
Siwell Inc Mortgage loan servicing, payments, escrow account July 13, 2015 - I purchased my home -, 2012 with a fixed mortgage loan. It appears that my original loan had an error my property taxes were calculated by 1.25 % and should have been 2 %. My mortgage company has paid my taxes in full, however I have a -escrow balance that needs to be paid off in 12 months of over $300.00 additional per month to my loan. Is it my burden for their error in calculating my loan docs. There has not been any increases in my property taxes or insurance premiums. ... |