Siwell Inc Mortgage Complaint

Siwell Inc Mortgage department,

FHA mortgage Application, originator, mortgage broker California

Capital Mortgage received a payoff request on - - from - - and did not process my request until - - causing additional cost to my loan. I 'm not sure why it took Capital until - - to process my payoff request when it was submitted on - - with my authorization. The additional prepaid interest cost on my loan is $1100.00 as opposed to $57.00 if I had closed on - - as planned. Now I have to close an FHA loan in the middle of the month. - - - has generously offered to pay for my interest owed to Capital Mortgage until they can pay loan off. Capital Mortgage should be responsible for charge applied to my loan for missing the payoff deadline of 10 days. In addition, Capital Mortgage charged me an extra 2 months of PMI of which they have credited now however If I did n't call this out they probably would not have credited me the amount of $350.00 x -.