Homestar Financial Corporation consumers have reported over 7 official complaints. Out of the 7 consumer complaints against Homestar Financial Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Homestar Financial Corporation responded to their complaint) and 86% were processed in a timely manner. 43% of consumer complaints against Homestar Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Credit decision / Underwriting | 3 | 0% |
| Settlement process and costs | 2 | 0% |
| Application, originator, mortgage broker | 1 | 0% |
| Loan modification,collection,foreclosure | 1 | 0% |
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Stop CallsHomestar Financial Corporation Mortgage credit decision / underwriting March 25, 2016 - - contacted the seller of the home I was buying and started dealing with him instead of me. He gave the seller a copy of the appraisal that I bought, he also told him that even if he signed extension agreement for repairs, he did not have to make those repairs if FHA did n't require it ( which the appraisal company he hired did not list one repair on the appraisal ). When I contacted - about communicating with the seller, he got very upset and also lied. My agent and I signed another extension agreement to extend the closing date on -. - called the seller and told him that he could... |
Homestar Financial Corporation Mortgage application, originator, mortgage broker December 11, 2015 - As low income and moderate income consumers have a hard time breaking into the home purchasing market in this area, -, buyer found a HUD repo to purchase with only $100.00 down and seller pays 3 % closing costs. This is a sweet deal for a low income/moderate income buyer ; however, the first mortgage company, - Mortgage -, preapproved buyer for the property right away but failed to complete the process. This company was given 60 days to complete where the buyer soon learned that this was a rag-time company operating on lies and deception. Each time consumer would call the LO would n... |
Homestar Financial Corporation Mortgage settlement process and costs December 5, 2015 - I did a VA construction loan. The mortgage company allowed the contractor to overdraw the loan. The bank allowed the contractor to exceed the contract time line to complete the home without my permission. The Bank sent me all draw request the last - the contractor did not complete the work and I did not sign the mortgage company still dispersed funds. The contractor abandoned the job. The mortgage company allowed for my to apply for the refinance to complete the home with a new contractor. The mortgage company agreed to finance the completion of the home. When the home was completed they re... |
Homestar Financial Corporation Mortgage loan modification,collection,foreclosure April 2, 2015 - Hello- i purchased a home in - 2014. This day was suppose to be the happiest day of my life and instead i was feeling like i should have not made the purchase but was n't able to get out of it because of i would loss the down payment money and other things. the lender company did n't do a great job of explaining things correctly to me and i often received conflicting information or finding out that the amount approval was given was incorrect fha vs 100 % financing. ok, i found out that the lending company use and insurance company that i had no knowledge of and the amount of coverage was no... |