Homestar Financial Corporation Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Homestar Financial Corporation Mortgage department,

FHA mortgage Credit decision / Underwriting Georgia

- contacted the seller of the home I was buying and started dealing with him instead of me. He gave the seller a copy of the appraisal that I bought, he also told him that even if he signed extension agreement for repairs, he did not have to make those repairs if FHA did n't require it ( which the appraisal company he hired did not list one repair on the appraisal ). When I contacted - about communicating with the seller, he got very upset and also lied. My agent and I signed another extension agreement to extend the closing date on -. - called the seller and told him that he could close it on -/-/- and the automatic 7-day extension was n't necessary. That caused a lot of unnecessary back and forth between me and the seller when it came to agreeing on a date. And we did n't close on -/-/-, we ended up closing on -/-/- anyway. - told me and my agent I was pre-approved, but towards the end of the process underwriting needed a copy of my tax return transcript. How was I pre-approved without that? My down payment ended up being more than the required 3.5 %, because he got my loan approved at 95.9 % and never told me. I found out in my closing disclosure. - was supposed to be representing me but instead he decided to communicate with the seller and keep him updated on the process while I had to find out later from my agent or the loan processor.

Homestar Financial Corporation customer in Georgia
Mar 25, 2016

* Source: CFPB Complaint Database

Homestar Financial Corporation response to complaint:
Closed with explanation

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