Franklin Mortgage Solutions, LLC consumers have reported over 5 official complaints. Out of the 5 consumer complaints against Franklin Mortgage Solutions, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Franklin Mortgage Solutions, LLC responded to their complaint) and 20% were processed in a timely manner. 0% of consumer complaints against Franklin Mortgage Solutions, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Credit decision / Underwriting | 2 | 0% |
| Loan servicing, payments, escrow account | 2 | 0% |
| Application, originator, mortgage broker | 1 | 0% |
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File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsFranklin Mortgage Solutions, LLC Mortgage loan servicing, payments, escrow account September 8, 2015 - I received an unsolicited letter wanting to consolidate my existing mortgage and an estimated credit card debt of $5000.00. The letter stated that Franklin Mortgage Solutions could lower our monthly payments to $1400.00. I was given a phone number - to speak with my loan representative. I do not have any credit card debt nor any problems paying my mortgage. The letter is very confusing, leading me to think that I have debt! The Account Number '' for my case '' is -, sounding like something from the IRS! I was given a phone number to stop receiving prescreened offers ''. I called t... |