Resources for resolving common issues with Franklin Mortgage Solutions, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Franklin Mortgage Solutions, LLC and work to get a response. After your complaint is forwarded, Franklin Mortgage Solutions, LLC has 15 days to respond to you and the CFPB. Franklin Mortgage Solutions, LLC is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Franklin Mortgage Solutions, LLC Mortgage loan servicing, payments, escrow account September 8, 2015 - I received an unsolicited letter wanting to consolidate my existing mortgage and an estimated credit card debt of $5000.00. The letter stated that Franklin Mortgage Solutions could lower our monthly payments to $1400.00. I was given a phone number - to speak with my loan representative. I do not have any credit card debt nor any problems paying my mortgage. The letter is very confusing, leading me to think that I have debt! The Account Number '' for my case '' is -, sounding like something from the IRS! I was given a phone number to stop receiving prescreened offers ''. I called t... |