Residential Home Funding Corp consumers have reported over 5 official complaints. Out of the 5 consumer complaints against Residential Home Funding Corp, 40% were disputed by the consumer (i.e. the consumer was not happy with how Residential Home Funding Corp responded to their complaint) and 80% were processed in a timely manner. 20% of consumer complaints against Residential Home Funding Corp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 2 | 50% |
| Credit decision / Underwriting | 1 | 0% |
| Loan modification,collection,foreclosure | 1 | 0% |
| Loan servicing, payments, escrow account | 1 | 100% |
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Stop CallsResidential Home Funding Corp Mortgage application, originator, mortgage broker October 12, 2016 - We worked with a gentleman name - - at RH Funding for a mortgage upon putting an offer in for a home, then we worked with the manager - -. From beginning to end, RH Funding took advantage of us ( we do not understand the entire home process as well as some, as - is a second language ). - told my us that we would n't be able to get a loan anywhere else and we were really lucky to have gotten approved for an FHA loan ( who we were also told by manage - - was the go to go for these types of loans ). We believed that this was our only option ; RH Funding played on my our na... |
Residential Home Funding Corp Mortgage loan servicing, payments, escrow account April 12, 2016 - I applied for a mortgage with Residential Home Funding in - of -. Despite my " stated income '' of $- per YEAR they managed to underwrite my loan for >= $1,000,000. I can only assume because of an inflated appraisal of my home ( or accurate ) they saw me as a prime target and expected me to fail. I was working - jobs in - of - as well as enduring brutal divorce and raising - kids alone with no financial support and a other with - -. I found it more than surprising that in a mere 2 years my house value went from $590.00 to $ -. Having BEEN a realtor I was sho... |
Residential Home Funding Corp Mortgage credit decision / underwriting January 11, 2016 - I began working with a Mortgage Banker by the name of - - on or around -/-/-. At that time, I was given a preapproval for a multifamily residence for on or around -. The seller of the multifamily did not accept my offer so I did n't move forward. I started working again with - in -/-/- ; he referred me to a credit restoration company called - - to help raise my FICO score. While my I was working on my credit, RHF pulled a hard inquiry on my credit report for a new preapproval for a single family residence that I was interested in. After signing a contract on a singl... |
Residential Home Funding Corp Mortgage application, originator, mortgage broker June 22, 2015 - A letter dated -, - -, indicated that our buyer 's loan was denied because our property was deemed unserviceable through a loan backed by - -. The lender stated that based on documents received from the NJ - Zoning Commission, the property could not be rebuilt to its current footprint if substantially destroyed. We suspected an error was made, as our loan on the property is currently serviced by Fannie Mae. We therefore consulted with the NJ - Zoning Commission and obtained additional documentation indicating that the under-writer was incorrect ; a use variance granted whe... |