The Phoenix Recovery Group consumers have reported over 36 official complaints. Out of the 36 consumer complaints against The Phoenix Recovery Group, 19% were disputed by the consumer (i.e. the consumer was not happy with how The Phoenix Recovery Group responded to their complaint) and 81% were processed in a timely manner. 0% of consumer complaints against The Phoenix Recovery Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Disclosure verification of debt | 12 | 25% |
| Cont'd attempts collect debt not owed | 11 | 27% |
| Communication tactics | 4 | 0% |
| False statements or representation | 4 | 25% |
| Improper contact or sharing of info | 4 | 0% |
| Incorrect information on credit report | 1 | 0% |
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Stop CallsThe Phoenix Recovery Group Debt collection disclosure verification of debt not given enough info to verify debt May 19, 2016 - In - 2016 I reviewed my credit report and notice a collection account with - - - -. They claim I owe them $2500.00. Therefore on - -, 2016 I sent a validation letter requesting information on the account they claim I owe them. My letter requested to provide proof of the account. On - -, 2016 I received a letter from - - - - with a list of charges however I do not agree with several of the charges such as " replace - drip pans '' of $16.00 and " Carpet Replace Required - Pet Damage '' of $400.00. I responded on - -, 2016 disputing several of... |
The Phoenix Recovery Group Debt collection disclosure verification of debt not given enough info to verify debt May 19, 2016 - In - 2016 I reviewed my credit report and notice a collection account with the Phoenix Recovery Group. They claim I owe them $2500.00. Therefore on - -, 2016 I sent a validation letter requesting information on the account they claim I owe them. My letter requested to provide proof of the account. On - -, 2016 I received a letter from the Phoenix Recovery Group with a list of charges however I do not agree with several of the charges such as " replace - drip pans '' of $16.00 and " Carpet Replace Required - Pet Damage '' of $400.00. I responded on - -, 2016 disput... |
The Phoenix Recovery Group Debt collection disclosure verification of debt not given enough info to verify debt November 19, 2015 - Hi, The Phoenix Recovery Group called me on my cell phone - today - at - - trying to collect a debt. This debt is past the statute of limitations within the state of Texas. The account became in debt in 2007 for an apartment called - - The Phoenix Recovery Group continues to call me and try to collect on this account that is past the statute of limitations. I 'm seeking that the Phoenix Recover Group stop all efforts to collect a debt that is past the statute of limitation. Additionally, I 'm seeking the Phoenix Recover group remove any negative reporting information they h... |
The Phoenix Recovery Group Debt collection cont'd attempts collect debt not owed debt is not mine September 12, 2015 - Landlord ( - - - . ) did not provide notice to tenant ( - - - ) upon the - day from move out day to the forwarding address she provided upon move-out on - -, 2014. Landlord then sent amount directly to a collection agency who only provided a bill as a method of validation. We have asked the collection agency to provide the certified letter attached with the return receipt with tenant 's signature that she received notice that landlord was seeking an amount in damages. Tenant who is - years old and who lived in the apartment for 8 years, disputes the entire amount ... |
The Phoenix Recovery Group Debt collection disclosure verification of debt not given enough info to verify debt June 11, 2015 - I have requested validation of debt several times and they have failed to respond, ... |