RPM Mortgage consumers have reported over 4 official complaints. Out of the 4 consumer complaints against RPM Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how RPM Mortgage responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against RPM Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Settlement process and costs | 2 | 0% |
| Application, originator, mortgage broker | 1 | 0% |
| Loan servicing, payments, escrow account | 1 | 0% |
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Stop CallsRPM Mortgage Mortgage application, originator, mortgage broker September 17, 2015 - We re-financed our home with RPM Mortgage in - of 2013 and were over charged for Funding Fee. ... |
RPM Mortgage Mortgage loan servicing, payments, escrow account May 18, 2015 - I am an elderly with a mortgage on my condo with RPM Mortgage. They kept sending me letters asking for proof of insurance and provided a fax number to fax in the information. - I faxed the proof of insurance on - - and - - 2015 ; and yet I just received a letter from them dated - - 2015 saying they have purchased insurance at my expense from an affiliate of their at - time the cost of my insurance. Also, my insurance shows RPM Mortgage as the Mortgagee and the insurance company sends the RPM a proof of insurance directly as well. There is no reason why RPM should even n... |