PMAC Mortgage Services consumers have reported over 24 official complaints. Out of the 24 consumer complaints against PMAC Mortgage Services, 25% were disputed by the consumer (i.e. the consumer was not happy with how PMAC Mortgage Services responded to their complaint) and 63% were processed in a timely manner. 4% of consumer complaints against PMAC Mortgage Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 12 | 8% |
| Loan servicing, payments, escrow account | 7 | 14% |
| Loan modification,collection,foreclosure | 4 | 75% |
| Settlement process and costs | 1 | 100% |
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Stop CallsPMAC Mortgage Services Mortgage application, originator, mortgage broker April 30, 2015 - I was approved for a loan and received the good faith estimate. The loan terms subsequently changed - days before the close, but we were past the scheduled close date, my seller was anxious, and my family was staying in a hotel because our house had been sold, we continued to close. We completed the soft close at the escrow company on - -, 2015, and the final close was supposed to be completed on - - -. PMAC lending services failed to fund the loan at this time. They claimed that they were waiting for receipt of an IRS transcript. This document was subsequently received but t... |