PMAC Mortgage Services Issue Resolution

Resources for resolving common issues with PMAC Mortgage Services products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to PMAC Mortgage Services and work to get a response. After your complaint is forwarded, PMAC Mortgage Services has 15 days to respond to you and the CFPB. PMAC Mortgage Services is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New PMAC Mortgage Services Consumer Complaints


PMAC Mortgage Services Mortgage application, originator, mortgage broker

April 30, 2015 - I was approved for a loan and received the good faith estimate. The loan terms subsequently changed - days before the close, but we were past the scheduled close date, my seller was anxious, and my family was staying in a hotel because our house had been sold, we continued to close. We completed the soft close at the escrow company on - -, 2015, and the final close was supposed to be completed on - - -. PMAC lending services failed to fund the loan at this time. They claimed that they were waiting for receipt of an IRS transcript. This document was subsequently received but t...

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