Paramount Residential Mortgage Group, Inc. consumers have reported over 16 official complaints. Out of the 16 consumer complaints against Paramount Residential Mortgage Group, Inc., 19% were disputed by the consumer (i.e. the consumer was not happy with how Paramount Residential Mortgage Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 31% of consumer complaints against Paramount Residential Mortgage Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 5 | 20% |
| Credit decision / Underwriting | 4 | 50% |
| Loan modification,collection,foreclosure | 3 | 0% |
| Loan servicing, payments, escrow account | 3 | 0% |
| Settlement process and costs | 1 | 0% |
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Stop CallsParamount Residential Mortgage Group, Inc. Mortgage credit decision / underwriting June 23, 2016 - It has been 10 weeks since I applied for a mortgage loan with PRMG. We have gotten nothing but the run around. My file was escalated to the branch manager, who told me I had been denied due to collections. I informed the branch manager that was wrong, and provided evidence to prove I do not have the number of collections he said I did. Branch manager never returned my call. My file was then escalated to the VP and he was able to remove my file out of the denial state and told me they would be working on it. Now we are dealing with the underwriter not calculating the condominiums association re... |
Paramount Residential Mortgage Group, Inc. Mortgage credit decision / underwriting June 8, 2016 - -/-/2016 I applied for a loan with Paramount Residential Mortgage Group based out of -, Ga. I was mislead in thinking that my loan would be approved by the local loan officer. He kept informing me that we will close your loan. With his confidence, I put money down on a home, paid for an inspection and an appraisal. To my dismay about six days before the projected close date on the contract, he pulls the plug and gives a denial. I feel that an act of detrimental reliance has occurred. I lost money based on his advice. ... |
Paramount Residential Mortgage Group, Inc. Mortgage loan servicing, payments, escrow account May 25, 2016 - Mortgage company, PRMG, is refusing to update the account information from showing a late payment to showing account is current. Six payments due, six payments received. Reporting to Credit Bureaus as late, which it is not. ... |
Paramount Residential Mortgage Group, Inc. Mortgage loan modification,collection,foreclosure May 24, 2016 - After having unexpected expenses in - 2015, I fell behind on my mortgage. My mortgage is new and I am the only one employed in a household of -. I have applied for help 4 times and denied for various reasons, one being I need to show an INCREASE in income. The only resolution they gave is to pay 2 payments a month which would be -, almost - of my income. I since applied to - the hardest hit fund for assistance and was told the only issue that will result in denial is that my servicer is not a participation lender in the program. I was told to contact mortgage company and request... |
Paramount Residential Mortgage Group, Inc. Mortgage loan servicing, payments, escrow account May 4, 2016 - Payment was made via autodeduct from my checking account for the amount due on my mortgage escrow account on - - 2016. Since then the mortgage service company ( Paramount Residential Mortgage Group ) has been calling, demanding an additional payment for -. When I discussed this matter, the respresentitive said they will not investigate the payment, and my bank says it 's difficult to provide proof since the auto deduct was completed by PRMG. Now I have an outstanding balance, and fear my credit will be effected. ... |
Paramount Residential Mortgage Group, Inc. Mortgage settlement process and costs September 6, 2015 - I obtained an FHA home loan through Paramount Residential Mortgage Group Inc., located at - California -. Loan Officer was - -, from there - Office. During the initial process - said he needed an approval from the FHA Underwriter as I was buying the home from a business that myself and - daughters own. After about 2-3 weeks - said there was no problem with this process we now move forward. After going through the process I noticed several procedural situations that did not make sense to me. I had filed a Bankruptcy three years prior, and - did not ask me for the info... |
Paramount Residential Mortgage Group, Inc. Mortgage application, originator, mortgage broker July 24, 2015 - - - - -, - - - -, - - -, - - - -, I am writing to inform you of numerous problems while trying to obtain a loan for my friend and client,, from PRMG. This experience has been the worst I have ever encountered in my professional life and I think you should be made aware of your companies and employees actions during this process. Please bear with me as this will be lengthy and all inclusive of our experience. In - 2015, we found a beach house foreclosure in - -, - we both fell in love with and decided to put a bid in which was accepted th... |