Review and analysis of over 117 complaints against Navy FCU
Navy FCU consumers have reported over 117 official complaints related to Loan modification,collection,foreclosure. Out of the 117 consumer complaints against Navy FCU, 23% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Navy FCU Mortgage loan modification,collection,foreclosure July 30, 2016 - During my bankruptcy case Navy Federal had me dealing with one of their Vice Presidents, - -, to make my monthly payments. When my bankruptcy dismissed ( I made all my payments on time but the Chapter - Trustee in - is crazy ) I called - - and pleaded with him to let me keep my home. - - told me that he would work with me as long as I kept making my monthly payments. I have done this religiously including making a -/-/- payment. Despite my good faith efforts I got two letters from Navy Federal indicating they were putting me in default and accelerating my loan unl... |
Navy FCU Mortgage loan modification,collection,foreclosure March 22, 2016 - I was informed under the MIDS program in -, VA, that the mortgage loan granted by Navy Federal Credit Union was invalid due to the restrictions on my deed. - took the loan off the books and did not notify me of this action. In trying to do a modification on my - note, it was discovered that the lien was not removed. I made a request that because of - illnesses it would be extremely helpful if they would release the lien. Especially since it was invalid. I got no response so I submitted a QWR request. Again no response, so I wrote a letter to the head of mortgage loans, a - -.... |
Navy FCU Mortgage loan modification,collection,foreclosure February 17, 2016 - I have - and - mortgages with Navy Federal Credit Union which I have been paying late for over a year after I fell behind for several months in -/-/-. I submitted borrower response packages in -/-/- requesting modifications on - mortgages. I was offered a modification on my - mortgage on - - -, but not on the - mortgage. During the same time period Navy Federal asked me to submit another borrower response package for the same mortgages. I submitted another response package on - -. I called Navy Federal on - - and told them I was unsure of what was ... |
Navy FCU Mortgage loan modification,collection,foreclosure November 24, 2015 - I am writing you again for the - time because NFCU is continuing to report erroneous information to my credit profile. NFCU is attempting to report foreclosed information to my credit report after the 7 year reporting period by changing the date of delinquency on my accounts. The first date of delinquency is the date of my bankruptcy. After 7 years, NFCU is required by law to stop reporting on these account all together - the Fair Credit Reporting Act. They are also labeling these accounts as being open and active when they are bankrupted accounts and should be labeled as such. They have... |
Navy FCU Mortgage loan modification,collection,foreclosure June 3, 2015 - borrower requested short sale approval for - lien with Navy Federal Credit Union and can not get response since -/-/15. when I spoke to - of the NFCU loss mitigation reps I was told that they would not accept the - offered for the settlement and would pursue the borrower - for the deficiency, and that their normal business practice is to wait until the - trust approval is close to expiration hoping that agents and buyers will become frantic and pay them more than the initial offering. this particular sale is a VA compromise sale and the - lien holder was offering them -... |
Navy FCU Mortgage loan modification,collection,foreclosure March 29, 2015 - In -/-/2010, years after having -, my - again, forcing me out of work. Seeing a potential problem on the horizon, I contacted my lender, -, to get into the HARP program. I filled out the required documents, and met the requirements for HARP. I spoke to the bank rep that worked with HARP/HAMP. He asked me are you having problems making your mortgage payments? '' I replied that things were tight, and that is why I wanted to refinance the mortgage and equity loans. Unknowingly, I was put into the HAMP program, and was told to make reduced payments for a trial period. I did this, not k... |
Navy FCU Mortgage loan modification,collection,foreclosure March 23, 2015 - From my understanding that - will not give extension until they get the approval from -. The first had approval for - was until - -, so with all this back and forth this did not happen due to we did not have approvals from - nor -. This is disappointing. It starting to feel like a tug of war, if we do not have this extension we can not move until this lien holder give approval. I never seen anything like this in my life and see how homeowners lose their homes. This short sale process is messy. At this point if we can not get these approvals and extension, we are going to h... |