Navy FCU Mortgage Complaint

Navy FCU Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Virginia

I was informed under the MIDS program in -, VA, that the mortgage loan granted by Navy Federal Credit Union was invalid due to the restrictions on my deed. - took the loan off the books and did not notify me of this action. In trying to do a modification on my - note, it was discovered that the lien was not removed. I made a request that because of - illnesses it would be extremely helpful if they would release the lien. Especially since it was invalid. I got no response so I submitted a QWR request. Again no response, so I wrote a letter to the head of mortgage loans, a - -. After two weeks I submitted a second letter and still no response. Since this time, one of the owners health has turned grave and it is of the most importance that we settle this as soon as possible.