Review and analysis of over 1,856 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 1,856 official complaints related to Deposits and withdrawals. Out of the 1,856 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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JPMorgan Chase Bank account or service deposits and withdrawals December 29, 2015 - - time is stressful especially on a fixed income. I answered an advertisement to become -, along with many other ad 's at that time. However, when I arrived home, I had a Priority mail parcel. it and there were instructions on how to evaluate a few stores, - or - -, - - and - -. I have all the instructions, and correspondence. Anyway, there was a Cashier 's Check included with the instructions, so the next day I took it to my bank, because it needed to clear. Meanwhile - -, sign up supervisor had emailed me asking if I had completed my first assignment. I exp... |
JPMorgan Chase Bank account or service deposits and withdrawals December 29, 2015 - While we were vacationing in -, FL last week ( -/-/--/-/2015 ), some crook went into a Chase branch located at - - - -, -, FL - and EMPTIED out our checking account. Someone posing as my husband withdrew $4300.00 from our account leaving us with less than $130.00!!!!!! We have many bills coming due -/-/- including our mortgage and homeowners associated dues, with others to follow including life insurance, car payment, etc. We went to the branch and filed the complaint. Chase says we now have to wait 30 business days and will not give us a provisional credi... |
JPMorgan Chase Bank account or service deposits and withdrawals December 26, 2015 - -/-/2015, I placed a stamped addressed envelope in my mailbox to mail a - check to our lawn maintenance person. The check was made out in his name. Somewhere, either out of my mailbox or in transit to his address the check was stolen and was altered to read made payable to my lawn man and " another name '' in the amount of -. The check was forged on the back with his name and the thief 's name and cashed ( presented at - ) and the money was taken out of my account. I immediately notified Chase bank and filed an Affidavit of Unauthorized Endorsement or Altered Item with Chase, filed ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 24, 2015 - I believe Chase bank is in violation of the legal tender act by failing to exchange legal U.S. tender for smaller denominations of legal U.S. tender without having an account with them. On -/-/2015, at approximately noon, I went to a Chase bank branch located at - - - - -, - -, NV -. I was attempting to exchange a $20.00 bill for - roll of quarters. As I would not provide account information I was denied the exchange. The vice-president/branch manager - - told me this was Chase 's policy recently instituted. If that is true, this means that people without... |
JPMorgan Chase Bank account or service deposits and withdrawals December 24, 2015 - On - - 2015, JP Morgan Bank deducted without authorization from my personal checking account $300.00 listed as an ACH payment to - -. I have never authorized any ACH payments from my account. I have never used the Debit card to make a debit purchase in the years I have had the account with Chase Bank. On - -, 2015, another $500.00 was deducted from my account without authorization as a new ACH payment. On - -, 2015, while depositing checks, I ran a statement of my last - transactions from the ATM and received a print out. I went into the branch and alerted the ba... |
JPMorgan Chase Bank account or service deposits and withdrawals December 23, 2015 - Chase waited - days to dishonor an item I deposited. When I called the Bank to complain I was given the royal run around and was given inaccurate information about the reason for the dishonor. My account has been debited for the amount of the deposit after - days. Each time I asked for greater explanation the story changed. ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 21, 2015 - I accidentally left a check made out to myself inside of a rental car. Reported it promptly to Chase, and even though it was made out to myself, and had a forged endorsement, Chase and the depositing bank allowed it to be cashed by the scammer. Chase closed the investigation, within a week, BEFORE processing my affidavit or even attempting to investigate, due to " Lack of Care '' on my end because I left the check somewhere. The police department assigned a Detective who is actively looking for a suspect, and wants to prosecute, yet Chase just dismissed the claim, even though it clearly is a... |
JPMorgan Chase Bank account or service deposits and withdrawals December 20, 2015 - I deposited - state checks from my - retirement fund, in person at chase on saturday - - 2015 at -. Both the checks were over - k but both are state or local government issued checks. I was planning on using some of this money to buy - presents for my kids. The teller casually told me after i asked that it would be 2 days to clear ok no prob. But i look on reciept and it says - -. I have a credit uniom i can take them to that would make them available sooner. From what i read of cc federal reserve regulations this is a violation. Because i deposited a local governmen... |
JPMorgan Chase Bank account or service deposits and withdrawals December 20, 2015 - I have once again fallen victim to corporate greed in this country. As a college student I feel very vulnerable to banking institutions tactics to create overdraft fees among many low income citizens. The impact of such irresponsible behavior by this institutions spreads in every aspect of my daily life in the most pervasive manner. I struggle to meet ends meet and being in a university, as it is widely known does not come cheap. Every dollar counts and I intend to make every hard earned dollar go towards my education. Not to make banks richer nor become a source of unjustifiable profit. I hav... |
JPMorgan Chase Bank account or service deposits and withdrawals December 19, 2015 - I opened chase savings/checking accounts on or about - 2015 after banking with - - - for more than a decade without any problems what so ever. After only a few months with chase, my checking account was hacked and several unauthorized transactions were honored by chase bank, despite the fact that I had alerted them that my card had been stolen days prior to any transactions, they elected to process them. When I opened the account I was told that the account was protected from any and all fraud and unauthorized transactions, however after reporting that my card had been stolen, I re... |
JPMorgan Chase Bank account or service deposits and withdrawals December 18, 2015 - I bank with Chase bank. I deposited a check, Chase claimed the check came back NSF, therefore did not credit me the funds and charged me a return check fee. The check was given to me by a family member so I validated whether this was accurate or not, upon speaking to my family member I was told she was sure the funds were there before the check was written and were still there at this point. I told her to call her bank, she did and informed me her bank said they never received the check. I called Chase and the agent kept claiming that per their records the check was NSF and returned, it is wor... |
JPMorgan Chase Bank account or service deposits and withdrawals December 12, 2015 - At - - - my checking account w CHASE had a positive balance - I checked. When I woke up in the morning I was negative, charged - insufficient fund fees ( - - - ) = $64.00 for an overdraw of ( - ) $140.00. Within hours I deposited cash and my account was restored to a positive balance. Chase has a policy if funds are presented before - the same day, no charges are incurred. However, CHASE has refused to return the fees charged. I was given - reasons : 1 ) i had used my - courtesy fee reversals, 2 ) The funds needed to be in the account on - -. It was unfo... |
JPMorgan Chase Bank account or service deposits and withdrawals December 11, 2015 - I attempted to deposit cash into my father 's checking account at Chase bank. I recently moved and I am no longer able to drop off cash at his home. I was advised that I can deposit a personal check but they would put a hold on it. I had already gone to my bank to withdraw the $1000.00. They asked if I am a Chase bank customer and I said yes that I have a credit card with the bank. The teller said she could due a cash advance for a fee from my account. To me, Chase is just trying to make things harder for their customers to bank at their institution. This is a ridiculous rule that does n't r... |
JPMorgan Chase Bank account or service deposits and withdrawals December 10, 2015 - Chase bank, - Tx I went to cash a check from my employer who banks with Chase. They charged me an $8.00 fee as I 'm not an account holder with Chase. Secondly, my son uses Chase so when he needs money I can not make a cash deposit since I 'm not a Chase customer. I have to write a check or money order to deposit funds into his account. 2 days ago I went to make a deposit into his account but did not have my checkbook so I requested to buy a money order to deposit the funds into his account. They refused to sell me a money order because I am not a Chase customer. I had to go to a local s... |
JPMorgan Chase Bank account or service deposits and withdrawals December 8, 2015 - I -had made dposite in my wife acount didnte to do that now they holding it and my job already verify funds so i dont see the big issuse i need this resolved. Now thats my check. .. ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 7, 2015 - Chase Bank wrongfully allowed a stolen check made payable to me to be cashed a second time after I had already deposited it via the Chase mobile app. I clearly wrote the words " DEPOSITED ON - '' on the face of the check after the deposit was successfully made on that date. When the criminals cashed the check on -/-/2015, the funds were debited from my checking account even though the crime had been reported to Chase on - -. This action has put my account in the negative and Chase is refusing to take responsibility to rectify this matter. This is unacceptable! I was victimized a... |
JPMorgan Chase Bank account or service deposits and withdrawals December 1, 2015 - I went to chase bank on -/-/2015, I made a cash deposit for $5000.00 cash. I did not bring my bank card but I gave my California ID to the teller. I filled out the deposit slip. But on - -, 2015 I checked my balance online and I noticed the deposit never made it to my account. By this point I did lose my receipt. I went back to the bank and asked one of the cashers to check my deposit and she said I had never deposited the $5000.00. When I asked to talk with their assistant manager she did not appear to give me any support to do so. She then said was going to check later and p... |
JPMorgan Chase Bank account or service deposits and withdrawals December 1, 2015 - On - -, 2015 I called to Chase bank telling them that somebody withdraw a money from my Chase bank account. On - -, 2015 I received a letter from Chase bank telling me that It is my fault that somebody withdraw money from my bank and they can not give me credit for the $300.00 somebody withdraw from my checking account, the easy way, I am really do not know why they say that, chase bank had enough time to investigate the guy who did the fraud, and they did not, It was very simple, Chase bank supposed to withdraw money from other bank where the other guy deposited the money and d... |
JPMorgan Chase Bank account or service deposits and withdrawals November 25, 2015 - I got a message on my phone that someone was added as a wire transfer recipient. I tried to log into my account, but the password had been changed. I was able to sign in with my phone using touch access. I saw that there was someone added as a recipient and money had been wired out of the account. I called the bank and asked them to cancel the transfer. While on the phone with the representative - more transfers came through. The representative had asked if I had called in earlier in the day, because they showed that someone had called in. Someone had stolen my account information and was a... |
JPMorgan Chase Bank account or service deposits and withdrawals November 20, 2015 - Copy of my letter to the bank - which was sent to - instead of the - branchTo whom it may concern : I 'm not sure if this email should go to you or not. But you have a branch here in - -, - that is known to be the worst branch in the city of - -. There 's always a long line with - or - of you banking staff either talking to one another and socializing. Yes, I understand that you want your customers to start using online banking or better yet, the ATM machine. Well guess what? The ATM machine was broken today. None of your banking staff had the common sense to thin... |
JPMorgan Chase Bank account or service deposits and withdrawals November 19, 2015 - Yes I had a bank account in 2014 with JPMorgan chase bank I deposit a check that a company gave me to in they told me it was fraud. And they was going to end there relationship with me for go in they reported me to - I contacted - by mail told the to remove me. They write me back and said they had started investigation in it might take 30 days to complete the investigation after 30 days they write bank in said they are removing me from - because JPMorgan bank ca n't verify it so need this to be fix ASAP. ... |
JPMorgan Chase Bank account or service deposits and withdrawals November 10, 2015 - On -/-/15 I deposited a check in my account for - in my chase account. The receipt said the deposit would be made available on -/-/15. I check my account on -/-/15 and it showed a positive balance of -. On -/-/15 my account was showing negative -. I called and spoke to - who stated to me that their was a glitch in the system and the day and time I made the deposit. I told her -/-/15 at -. She apologized to me that the glitch threw off the deposits they were working to get the matter address and to keep checking back. -/-/15 my account is negat... |
JPMorgan Chase Bank account or service deposits and withdrawals November 9, 2015 - Hi, Chase made a new policy about printing bank statements. I went to my local branch in - - ( though I believe it is now a company policy ), and they claimed that they will charge me $6.00 for a monthly statement printout. I believe this is unfair, both the amount charged and the fact that they are willing to charge this amount. I am basically requesting a printout of a receipt for which they are charging me .... This is especially vexing as it is not a closed transaction. What I mean is that my bank account is always active, vs. a transaction at a store. I would like something to be ... |
JPMorgan Chase Bank account or service deposits and withdrawals November 6, 2015 - I am trying to track the person who cashed a check from my Chase Bank account. The person 's bank account number or bank information is NOT on the check. Chase Bank refuses to open a fraud investigation with the bank where the check was presented, They are engaging in fraud and negligence. Instead of them reading these complaints, they have auto-replies. They have not replied with the information needed to determine who cashed the check. They simply are reading the name on the FRONT of the check, not the back. Well, these complaints will keep coming until they open a fraud investigation. I wen... |
JPMorgan Chase Bank account or service deposits and withdrawals November 5, 2015 - -/-/- I mailed out a check for $890.00 to - - who is my landlord. This check was for my rent. -/-/2015 I noticed the check was cashed against my account. -/-/2015 My landlord called me and stated she still had not received the check. I then went to chase bank and they printed out the check for me. The signature on the back of the check was signed - -. I filed a claim with chase bank -/-/2015 stating I did not give - - permission to cash my check. The claims department stated they did not receive my claim and I had to go back to the bank 3 times to resend it. They... |
JPMorgan Chase Bank account or service deposits and withdrawals November 5, 2015 - Between -, my account was compromised. My bank never contacted me regarding any suspicious activity or anything. I closed the account -/-/-. -/-/- I contacted my bank. I spoke with a claims representative about the unauthorized transactions. She told me that she would take care of it for me. She told me not to worry. After over 30 days, I received a portion of the money that was taken from me. There were several claims filed ( around - ). I submitted a letter requesting all of my money be returned for - of the claims. This would total over $15000.00. My bank sent me an ele... |
JPMorgan Chase Bank account or service deposits and withdrawals November 5, 2015 - Chase Bank is engaging in fraud and negligence. They are refusing to open an investigation in a check fraud matter. After several months of complaints with them, they claim the check was cashed at - Bank and is now telling me to call all - Banks in search of who cashed my check. I contacted - Bank headquarters and they said, they will NOT give me any information concerning the check until Chase Bank opens a fraud investigation. Chase Bank refuses to open a fraud investigation because they know it will prove that the check was cashed by an unauthorized party. - Bank is willing to co... |
JPMorgan Chase Bank account or service deposits and withdrawals November 4, 2015 - I am a customer of Chase bank from -. I deposit a check about two month before from my friend in - in -. Chase bank suspeneded the check and withhold the money from my friend 's account. When I want to ask the money back, chase bank manager keep telling me different ways to verify the maker of the check, which did not work. They first ask my friend to fix her name with her phone number through the verizon company, when my friend did that, they said their public record system says my friend 's name did not match the phone number, which is incredible. Then they ask my friend to recall t... |
JPMorgan Chase Bank account or service deposits and withdrawals October 30, 2015 - I made a purchase for furniture with - -, check # - is with my checking account at Chase Bank account. The salesman ( - - ) used wife 's ( - - ) name on the check instead of the furniture store. Someone cashed the check and did not deliver the furniture. The furniture store is no longer in business, and we are having difficulty verifying who cashed the check. This constitutes fraud. I want a refund. Chase Bank refuses to provide the information about who cashed the check. After several months, they now say it was cashed at -. Chase confirmed that they do not verify paye... |
JPMorgan Chase Bank account or service deposits and withdrawals October 28, 2015 - On - -, 2015 in the am, I went in to my local Chase Bank branch to cash a payroll check. I asked the teller if there would be a hold on the check and if it was more than 2 days I would rather go to the bank the check was drawn on and cash it with them. She advised me that there would be a hold until the morning of -/-/-. I explained that I have children and need to pay necessary bills and get food and wanted to make sure it would be available. She assured me it would and circled my receipt showing it would be available on -/-/-. Today, -/-/-, the check is still on hold. I ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 27, 2015 - On -/-/-, I issued a Chase Bank check # - in the amount of $500.00 to - - for work performed at our house. The next day - - informed me that he 'd lost the check. I contacted Chase Bank and they instructed me to issue a stop payment on the check and reissue a replacement check. They advised me to wait a few days to make sure the original check did not clear the bank. On -/-/-, I placed a stop payment on check # - and was charged a $25.00 fee by Chase. On -/-/-, I issued - - the replacement check # - in the amount of $470.00 - I deducted $25.0... |
JPMorgan Chase Bank account or service deposits and withdrawals October 26, 2015 - THIS COMPLAINT IS ABOUT VERIFYING THE PAYEE OF CHECK CHASE BANK PAID OUT. Chase Bank is being very evasive. We have already discussed the issue of whose name was written on the front of the check. THAT IS ALREADY A MOOT POINT. Chase keeps AVOIDING THE MAIN ISSUE WHICH IS WHO CASHED THE CHECK. After several months, and complaints, they now say it was cashed at - and not at Chase Bank. There are - -, and - accounts. How does Chase Bank which has a fiduciary duty to its customers, expect them to resolve these types of fraudulent issues, if they do n't verify payees. If the person took... |
JPMorgan Chase Bank account or service deposits and withdrawals October 25, 2015 - JP Morgan Chase sent a letter stating that they will no longer be declining charges that customers do not have funds to cover that are not enrolled in overdraft protection. They will be allowing accounts to be overdrafted and fees charged " at their discretion ''. This is a blatant violation of the last overdraft protection settlement. ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 23, 2015 - I placed an order with Classique Homes Furniture ( Phone - ) for furniture ( fireplace and china cabinet ) with my Chase Bank account -, Check # -. Chase Bank is not assisting me with getting a refund for a check fraudulent cashed. I need EVIDENCE of the person who cashed the check, not the signature on the back of the check. In other words, what ID was used, and how does it verify the payee? It has been months, and Chase has not provided those records, as it is evident that Chase has no record of who cashed the check. They have been completely negligent, and refusing to cooperate. Ch... |
JPMorgan Chase Bank account or service deposits and withdrawals October 20, 2015 - Identity theft, withdraws from my personal - - Account, using my identity in another bank. ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 14, 2015 - I was scammed by a person offering work as a private driver, the person sent me a check for my name, I deposited in my account and the next day was the money in my checking account. I withdraw the cash the next day having deposited the check, and made a cash deposit money gram. 6 days after I check my bank account and I get $ -. I check and he says the check was returned. I went to the bank to see what has happened and the only thing they told me is that the check was fake. The problem is that my bank charge me a fake check which they should have checked before giving money, because if the ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 14, 2015 - On - I went to Chase branch - to re deposit a check in the amount of $17000.00. I did the deposit tru the teller who gave me a receipt and say check was verify and no hold was placed, so money was available for use the next day. Teller name -. On Saturday, - -, 2015, I went to another Chase branch - that I was closed by and i decided to withdraw $ -, the teller was ready to release my withdrawal but it was her limit so she asked her manager for approval and the manager she started reviewing my account and make the teller to call the -. They say they can not verify che... |
JPMorgan Chase Bank account or service deposits and withdrawals October 14, 2015 - I had made online purchases via my bank account. When -/-/2015 came I check my account to see what cleared and what did not, everything was shown as payed nothing was shown as pending and there was $1.00 left in the account. On -/-/2015 the account once again was looked at there was now $70.00 in the account with all the same transactions showing as paid its was there was another purchase made that left the account at $34.00 but on -/-/2015 still showing all as paid. Then on -/-/2015 my account had to $34.00 over draft fees and said a previous - purchase of $68.00 was not ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 9, 2015 - A - Bank check was provided for start-up costs for -. The funds were held as a balance by Chase Bankers. After four days, the $2900.00 check sum was transferred to available balance ( ON HOLD ). On the - of -, the account was frozen ( ATM use, web sight transfers, and credit/debit card use ). I called the customer service Chase Bank department. The representative informed me that the check was returned by - Bank as FRAUD. In stead of zeroing out the balance, stamping the check with fraud, and putting in the folder with the other - fraudulent checks deposited by people, a hu... |
JPMorgan Chase Bank account or service deposits and withdrawals October 7, 2015 - I own a Roofing company & I 've been working in the - - Michigan area this summer & i have - me into this same Chase Bank location on - - after receiving checks from my clients. Each time I come in, I get -, a banking representative there who each & everytime has been unruly, extremely uncooperative immediately & unwilling to resolve any matters I have requested such as cashing of a check. I 've never been so offended by any banking official & i deal with banks daily for over 30 years. I 've never had a problem cashing a check anywhere like I have with - and been spoken to... |
JPMorgan Chase Bank account or service deposits and withdrawals October 5, 2015 - JP Morgan Chase bank, - - -, - - -, FL -. - I have a personal account with the above named financial institution. For me to get change for my consumers, I need to have a business account with them and I have to personally go there. ( My - can not go there on behalf of me ). Is that legal? If we have - Dollars and want to change into - dollars, why are these stipulations by these financial institutions? Can someone please help me understand. Thanks ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 5, 2015 - WENT TO - - CHASE BRANCH, BRANCH # -. THE CASHIERS NAME IS - AT CHASE - -. THE TIME I WENT IN AT WAS - COUNTED THE CASH TO BE DEPOSITED TO A CREDIT CARD AS PAYMENT AND IT WAS $6000.00 WHEN I ARRIVED AND HANDED THE TELLER THE MONEY SHE FED IT THROUGH THE MACHINE AND IT SAID $5000.00. I FELT PRESSURED AND AN-IOUS AS I DO NOT WANT TO COUNT THE MONEY IN THE LOBBY OF A BANK. SHE DID NOT HAND COUNT IT. SHE ONLY FED IT THROUGH A MACHINE. I COULD NOT PHYSICALLY SEE THIS BECAUSE THE COUNTER IS SO HIGH. AND THERE IS A BULLETPROOF GLASS. IF A $1000.00 WENT MISSING IT MUST BE AT... |
JPMorgan Chase Bank account or service deposits and withdrawals October 5, 2015 - On -/-/- I went to Chase - - and - - - # - located in - -, FL. I had - salary check in the amount of $3000.00 to deposit, plus a another personal check in the amount of $360.00 to deposit as well. I went through the teller line at the window. I had no concerns about holds since I was below the thresholds and did not meet the requirements under Reg CC for the other reasons there may be hold placed on the account.Upon arriving home I reviewed my account online and noticed that I was only given the $200.00 out of the $3300.00. I called the Bank and spoke wi... |
JPMorgan Chase Bank account or service deposits and withdrawals October 3, 2015 - I made a mobile check deposit on an account and from my account statement it was credited with a confirmation stating it was posted -/-/15. However, the bank took it back ( debit ) the account on -/-/15 citing that the check was deposited twice. Called customer service and told them that is an error since my statement only shows it was deposited once, Later was told to go to branch. Went to branch and was told that case will be opened and would investigate. Waited for almost a week to be contacted by the perdon handling the case despite me calling everyday trying to follow up. The ... |
JPMorgan Chase Bank account or service deposits and withdrawals October 2, 2015 - On -/-/2015 at - Eastern Time, I drove up to the ATM at the Chase Bank Branch located at - - -, - KY - to make a cash deposit. I was in a hurry and made the mistake of not counting the total deposit amount, but I would estimate it to be between - and - dollars. I fed the money into the ATM and got a receipt that said there was a technical problem with the ATM and to contact the bank to resolve. I went into the bank branch and was told I had to file a claim, which they did for me, Later that day, I received a temporary '' credit of $53.00 while they reviewed my ... |
JPMorgan Chase Bank account or service deposits and withdrawals September 29, 2015 - I got an assignment from Mystery Shopper on -/-/14 via - with - money orders for $960.00 each from Mystery Shopper to carry out some assignments and report to them how courteous the Employees were while I was carrying out the assignment. I was not aware that there were fake moneyorders and Mystery Shopping assignment was a scam or I would never had cashed these checks and so I felt like Chase Bank did n't protect me from being scammed because I never had $1900.00 in my account and I ca n't believe that Chase is not aware of fake moneyorder and also they did n't use the 3 day wa... |
JPMorgan Chase Bank account or service deposits and withdrawals September 24, 2015 - I am a customer of chase bank. On - a purchase was made by a customer for my company 's furniture, tv 's and supplies due to me closing my buisness. A check was deposited by the customer. The check was not available right away I had to wait for my bank chase to clear it first. Once chase bank cleared it the following day I made a withdrawal of $3000.00 prior to the deposit I had $2200.00 in my account. When I made the withdrawal everything on my account was fine. The following day I received an alert stating I was overdraft. So of course I contacted chase bank to find out what had happe... |
JPMorgan Chase Bank account or service deposits and withdrawals September 22, 2015 - Chase bank is handling a wire transfer payment to my account at -. The payment was initiated on -/-/-, but I still have not received the funds. The person who initiated the transfer has contacted the bank several times in the interim. Chase claimed they needed my full name, date of birth, nationality and place of birth and had flagged '' this wire transfer. Chase has deducted $30.00 from the payment for this service, but has so far not transferred the funds. ... |
JPMorgan Chase Bank account or service deposits and withdrawals September 21, 2015 - I have an online bank account with -, I use this for my high yield savings account. I also have an account with Chase Bank. My husband and I were in the process of buying a house & needed transfer - to the Chase account so we could initiate a wire transfer. When I attempted to do this, I found that Chase would not accept the money because they needed to verify that I had funds in the external account ''. Soon after this a block was put on my account & I could n't access my account online. I was told I had to go into to a branch to verify my identity. After I did this, I was assured this... |
JPMorgan Chase Bank account or service deposits and withdrawals September 18, 2015 - Noticed transactions on my checking and saving accounts that I did not do. Bank said someone with a fake copy of my drivers license that also knew my account numbers made multiple fraudulent counter withdrawals from my accounts. I made claims with my bank to get the funds back. After 12 business days of no resolution after filing the claim I called bank. Bank made mistake and over stated amount of fraud. That mistake raised amount over threshold that they said required I do an affidavit. But they never told me to do the affidavit. Now I have to wait an additional 10 days for the refund due to ... |
JPMorgan Chase Bank account or service deposits and withdrawals September 17, 2015 - My fianc just opened up an checking account after he received money from a law suit. he wrote me a - - - personal check to add to the money that we are saving to purchase a home. Unfortunately, he did n't sign it. It is a new account with starter checks and there was no place for him to sign ; ( he 's new to this and I do not rite checks ; only use debit cards ) so I signed the back and endorsed it in my account ( thinking nothing of it ). My account was terminated. I followed the directives given by chase representatives to try to resolve the matter ; I even brought my fianc with his... |
JPMorgan Chase Bank account or service deposits and withdrawals September 16, 2015 - Chase bank allowed an unauthorized withdrawl from a 3rd party representing themselves as me of over $6500.00 from my checking accounts despite multiple egregious and obvious errors in documentation ( deposit slip had - different misspellings of my name, transaction occurred in a state which I have never banked ). Furthermore, despite an initial attempt that was thwarted ( a bank associate attempted to contact me but it was days before my wedding so i was unavailable ) but failed to make any notation of the account and the 3rd party went to a separate branch and completed the transaction. ... |
JPMorgan Chase Bank account or service deposits and withdrawals September 15, 2015 - My daughter and I sold her car. We were careful to do everything in a public place including a location with video coverage. we were given a cashiers check for $10000.00 made out to the man who was purchasing the car. He signed it over to my daughter, we have witness and video of this along with receipts. The check was taken to Chase Bank in - Il, and deposited in her account. The cashier at the time said funds were available immediately. On the next day my daughters account said funds were available. On Saturday she called customer service to raise her point of purchase to $8000.00 to ... |
JPMorgan Chase Bank account or service deposits and withdrawals September 15, 2015 - I paid - on my Chase Freedom Card by accident about 6 months ago. I do my banking online and meant to pay my - - card. I did not use the other card at this time. When I discovered my error, I stopped in to the -, MI Branch of Chase Bank and talked to an a man in the office. He looked up my account and said yes I see you have this credit on your Chase Freedom Account. I asked him to correct it and put the money in my checking account so I could pay - -. When I was in - -, MI, I went in to the Chase branch of the bank. This man at a desk said there was not a similar amoun... |
JPMorgan Chase Bank account or service deposits and withdrawals July 17, 2015 - I listed an item on - and was contacted by a buyer who wanted to send me a check for payment. I agreed and he sent me a check written from - -, a - -. Routing number and account number showed funds available so JPMorgan/CHASE Bank cleared the check overnight, the - of -. The check was for significantly more than the item listed and I was directed to send the excess funds to a person in North Carolina. Then, on -, - -, CHASE informs me that the check was fictitious and states my account is now overdrawn by the amount of the check. CHASE should not of cleared the ch... |
JPMorgan Chase Bank account or service deposits and withdrawals July 15, 2015 - I am a Colorado member of Chase bank and hold - accounts with them : - checking, - savings, - mortgage, - auto loan. I have been a member for about 10 years and have always received satisfactory service. I regularly check my checking account statements for fraudulent activity, but typically just scan the totals of my other - accounts since I do n't have a debit card directly linked to them. I recently noticed that a $20.00 bank fee has been taking from my savings account monthly since - 2014. After speaking to a bank manager, I was told that it was a mistake on the bank ... |
JPMorgan Chase Bank account or service deposits and withdrawals July 15, 2015 - My complaint is in regards to being forced to deposit a Chase Bank issued cashiers check in its entirety into my Chase Bank account accompanied with a hold. I was told to do so without explanation at another bank branch ( - - - -, -, OH - ), by the branch manager of the name of -. I could not understand how the implementation of such a policy on a Chase Bank issued bank check was fair to a customer who did not have an account let alone - who did. Customers without an account can walk in the bank and request the check to be honored and cashed in full. I asked the teller ... |
JPMorgan Chase Bank account or service deposits and withdrawals July 10, 2015 - A check was cashed and remained good until after two weeks. After two weeks Chase bank said the check was no good and that I owed them the money for the check they cashed two weeks earlier. The bank froze my account and I have n't used it since but this is on my credit report. ... |
JPMorgan Chase Bank account or service deposits and withdrawals July 10, 2015 - I had open an bank account with chase, I thought it was really neat to take a picture with your phone to deposit you check its was convent for me. That way I do n't have to wait in line to deposit the check, anyways check went though and I received my money no problem 2 week later I had got - a notification on my phone say that I owe the money and that I needed to pay it back I call and complaint about it and they said that its my fault that some other back had cash the check in there account which i do not have an other account with anyone. So as of right now, my back is over draft and I '... |
JPMorgan Chase Bank account or service deposits and withdrawals July 10, 2015 - I made a ATM deposit on - - at the chase bank atm located on - - -, - Tx -, ATM # -. The ATM experienced a technical problem, and I was not able to see if my deposit was successful or not, and a receipt was printed to me with a number to call. I called the number and they filled a claim and asked me to wait 72 hours, after that, I was told that the claim was denied and there is nothing to do. I filled for a police report and with that, they made a second investigation but it was denied again. Since then, I am trying to get to my money to pay my rent, which is already pa... |