JPMorgan Chase Bank Account Or Service Complaint

Cashing a check without an account Deposits and withdrawals

JPMorgan Chase Bank account or service department,

Cashing a check without an account Deposits and withdrawals Texas

Chase bank, - Tx I went to cash a check from my employer who banks with Chase. They charged me an $8.00 fee as I 'm not an account holder with Chase. Secondly, my son uses Chase so when he needs money I can not make a cash deposit since I 'm not a Chase customer. I have to write a check or money order to deposit funds into his account. 2 days ago I went to make a deposit into his account but did not have my checkbook so I requested to buy a money order to deposit the funds into his account. They refused to sell me a money order because I am not a Chase customer. I had to go to a local store, buy the money order then return to the bank to make this deposit for him. On top of this, the customer service for this office did not seem to care about the major inconvenience and aggravation this caused. I understand rules & procedures are made to protect people from depositing cash to fund groups - but to charge a non account holder $8.00 to cash a check that is drawn by their bank is a penalty to the non account holder. This is an injustice to the American people at which this bank profits THOUSANDS of Dollars every day across the country victimizing non account holders who simply want to cash a check. Denying a non account holder the ability to purchase a money order is POOR customer service and a complete discrimination of non account holders when this bank is open to the General Public.

JPMorgan Chase customer in Texas
Dec 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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