JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Other bank product/service Deposits and withdrawals California

Copy of my letter to the bank - which was sent to - instead of the - branchTo whom it may concern : I 'm not sure if this email should go to you or not. But you have a branch here in - -, - that is known to be the worst branch in the city of - -. There 's always a long line with - or - of you banking staff either talking to one another and socializing. Yes, I understand that you want your customers to start using online banking or better yet, the ATM machine. Well guess what? The ATM machine was broken today. None of your banking staff had the common sense to think that maybe that new teller needs help with the - people in line - using their lunch time to bank! So just to let you know. Terrible customer service. We all stood in line for over half an hour to put our money into your bank. Wow. This bank was a better bank with awesome customer service when it was known as Washington Mutual!