Review and analysis of over 1 complaints against Franklin First Financial
Franklin First Financial consumers have reported over 1 official complaints related to Credit decision / Underwriting. Out of the 1 consumer complaints against Franklin First Financial, 100% were disputed by the consumer (i.e. the consumer was not happy with how Franklin First Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Franklin First Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Franklin First Financial Mortgage credit decision / underwriting June 3, 2015 - I was pre-appreoved for a mortgage in -/-/-/-/-/2014 with Franklin First Financial. I was directed into an FHA mortgage because of my troubled credit history. I was not made aware of the up front funding fee or the annual insurance premium until days before the closing. Yes, I was provided with disclosures, whether they were provided timely I am not sure, but they were not explained to me, rather I was told I needed to sign them or the loan would be declined. During the course of the process, my lender was not transparent and was often impossible to contact to help answer routine questi... |