Review and analysis of over 5 complaints against PrimeLending, A PlainsCapital Company
PrimeLending, A PlainsCapital Company consumers have reported over 5 official complaints related to Credit decision / Underwriting. Out of the 5 consumer complaints against PrimeLending, A PlainsCapital Company, 20% were disputed by the consumer (i.e. the consumer was not happy with how PrimeLending, A PlainsCapital Company responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against PrimeLending, A PlainsCapital Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PrimeLending, A PlainsCapital Company Mortgage credit decision / underwriting June 9, 2015 - I - made contact with - - from Prime Lending in -, T- on -/-/15. - has asked for a letter in reference as to why we had to short sale so he could turn this into his top '' underwriter to see if we even had a shot. This was emailed the same day and he was unable to open it so a copy of it was faxed on -/-/15. He called me on -/-/15 to say he needed to have all docs together from the list on his website to give to him such as paystubs, bank statements, tax info, etc. as the underwriter was unwilling to look at anything without it. I went to his office on -/-... |
PrimeLending, A PlainsCapital Company Mortgage credit decision / underwriting March 26, 2015 - I APPLIED FOR A MORTGAGE LOAN IN - WITH PRIME LENDING AND RECEIVED MY PRE-APPOVAL LETTER FOR $250.00, -. I FOUND A PROPERTY AND I OPENED ESCROW ON - -, 2015. I FURNISHED MY LOAN OFFICER WITH ALL PERTINENT DOCS NEEDED TO CLOSE ESCROW. HE DECIDED HE WOULD USE MY JOB AND - MONEY TO QUALIFY WITH ME FOR THE HOUSE. I TOLD HIM THAT I HAVE A SECOND JOB, -, THAT WOULD BE MORE MONEY AND CONSIDERED CONSISTENT RATHER THAN MY -. HE REPLIED BY SAYING THAT THE - BECAUSE IT WOULD HOLD MORE WEIGHT THAN MY - JOB. I SAID OKAY BUT DID NOT AGREE WITH THAT DECISION. ESCROW 'S CLOSING DA... |