Review and analysis of over 67 complaints against FirstMerit Bank
FirstMerit Bank consumers have reported over 67 official complaints related to Account opening, closing, or management. Out of the 67 consumer complaints against FirstMerit Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how FirstMerit Bank responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against FirstMerit Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstMerit Bank Bank account or service account opening, closing, or management May 31, 2016 - I overdrew off my checking account at a bank about 4 years ago, and they went through the proper channels and had me garnished from my work, approximately one year after. The full amount that was due was taken.Courts sent me notice that the garnishment was finished and the amount was paid in full, yet it does not show on my credit report. Ive been trying to rebuild my credit but I unable to in certain areas dues to this misinformation. I would like it rectified, and closed please.... |
FirstMerit Bank Bank account or service account opening, closing, or management May 4, 2016 - I have had - accounts at first merit bank for over 20 years. 10 years ago I started selling items for individuals and occasionally have small estate sales. My accounts have always been individual rather than business accounts. In - the bank manager said the bank flagged my account for having too many checks deposited. She informed me they wanted me to change to a business account or to supply 2 years of tax returns to prove I was claiming income from the liquidation of personal property. I complied and gave - ( the other manager ) 2 years of my tax returns which were supplied by my ac... |
FirstMerit Bank Bank account or service account opening, closing, or management April 5, 2016 - On - -, 2016, I checked my account I had deposited $59.00. First Merit has taken $10.00 out of my account. I had set up a savings account with First merit a few months ago with the bank Vice President - -. She told me that if I set up a savings account that it would cover my checking in case my account was overdrawn. My account had been overdrawn a week before by $9.00 I did not know otherwise I would have transferred the money my self into my checking account. First Merit was supposed to had sent texts to my phone when my account was low or overdrawn they have not done that ... |
FirstMerit Bank Bank account or service account opening, closing, or management December 23, 2015 - Although I closed my checking and savings account quite a while ago because of poor service, lies, threats and no reponse the past couple of years from complaints made to the bank 's corporate headquarters, First Merit Bank continues to harass me - in retaliation for several complaints I filed against it with the CFPB. Again, for the month period ending in -, the Bank mailed me a statement. It showed no previous balance, no transactions, and no ending balance. First Merit Bank employees are either the most vindictive or the most incompetent - or both. Their being a bunch of - incapable o... |
FirstMerit Bank Bank account or service account opening, closing, or management December 19, 2015 - First Merit Bank is harassing me now because I previously filed a complaint against it with the CFPB. Earlier this year I closed my account with First Merit Bank. I also filed a complaint with the CFPB because the Bank erroneously and fraudulently kept part of my balance. Because of my complaint, the Bank gave me the monies due me. Now, on a letter dated -/-/2015, the Bank writes that my CLOSED account was overdrawn on -/-/-. Because the malicious and fraudulent action by the Bank to make my CLOSED account overdrawn LONG AFTER it was closed, it is reasonable to conclude that the Bank is... |
FirstMerit Bank Bank account or service account opening, closing, or management November 3, 2015 - After First Merit Bank branch manger - - learned that I and my wife had filed complaints against the bank, and after he ignored my attempts to contact him about the Bank 's FRAUD & PHYSICAL THREAT, - called me to say that the bank decided to close out my checking and savings accounts. This is RETALIATION. This will now cause me great harm, as I have several bills automatically due and scheduled. This will cause me late fees and damage my credit score. Also, the bank is causing checks to bounce. Such RETALIATION by the bank is totally against the public interest. In light of this, I re... |
FirstMerit Bank Bank account or service account opening, closing, or management October 31, 2015 - I have been a client of First Merit Bank for several years. I complained to employee - - - the morning of Saturday, - -, 2015 about the " lousy service '' and requested that the branch manager ( not in ) contact me. - 's response was to lean forward, make an ugly face and threaten me physically by " escorting '' me out because he did not want his customers to hear anyone complaining. In disgust, I left. ... |
FirstMerit Bank Bank account or service account opening, closing, or management October 31, 2015 - First Merit Bank and its employee - - - committed fraud by lying to me on more than one occasion. On - -, 2015, in response to the Bank 's advertisement for free checking, I inquired in person at its - -, Ohio branch. The ad stated " no minimum balance '' and " no monthly maintenance fee ''. I asked about transfer of money and was told by - that I could transfer the money anywhere without a fee. I and my husband, - -, spent considerable time asking questions, including " whether there were any hidden fees ''. - repeatedly stated that the account was totally fre... |
FirstMerit Bank Bank account or service account opening, closing, or management May 12, 2015 - On - -, 2014, I was unable to leave the property of First Merit Bank, - -, - -, Ohio because of a bank -. I complained to the bank employees who did nothing. I was trapped at the bank. I filed a written complaint with the bank the very next day, including the following : Because of this terrible situation I experienced at FMB, I tried to contact the offices of its -, - -, to inform headquarters. I called the - customer number. To my disappointment, - would or could not give me contact information for the Bank 's corporate offices in -. I then called the ... |
FirstMerit Bank Bank account or service account opening, closing, or management May 7, 2015 - I chose to close a bank account with FirstMerit Bank located in - -, WI. When they gave me the document to sign it showed that only - remained in the account. I asked how that could be and was told of a inactivity fee of - per month. I was totally unaware of this fee. I was told by a customer service person that they send out a notice each month when the account is ready for viewing. I told them I have never received any such email. I did check the account a couple of years ago and the amount shown matched my checkbook balance. I usually come up to Wisconsin for a couple of weeks e... |