Wells Fargo & Company Account Opening, Closing, Or Management Complaints

Review and analysis of over 393 complaints against Wells Fargo & Company

Wells Fargo & Company consumers have reported over 393 official complaints related to Account opening, closing, or management. Out of the 393 consumer complaints against Wells Fargo & Company, 11% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 80% were processed in a timely manner. 15% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


Wells Fargo & Company Bank account or service account opening, closing, or management

April 12, 2017 - I have several issues with my account, accounts with Wells Fargo. So I do n't know where to start. First was -/-/--/-/-. Was online got email about online bill paying, thought this seems good idea. Signed up few minutes later got email from " lender '' offering me a loan. Should start from beginning. Month ago landlord wants sell home we live in. We decided try getting mortgage thru our bank, Wells Fargo. Well we was denied, no worries I thought. I had few issues with credit scores needed attention. So I tried getting personal loan, well I was denied. Now im wondering what really go...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - In - I cosigned a loan from Wells Fargo for my wife 's college tuition. I was - - military and was given the 5.9 % rate guaranteed under the Soldiers and Sailors relief act. While on - to -, Wells Fargo put the interest rate at nearly 10 % without notifying my wife or I. The loan was on automatic payment and I only noticed the change while attempting to pay off the loan in -. Wells Fargo has received full payment of the loan and I believe, wrongfully collected interest on the loan....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - I authorized a Wells Fargo - account to be opened in my name with my previous employer. When I terminated my employment I had meant to keep the account open until the FINAL employer match was deposited. I started receiving letters stating a 'forced IRA ' was opened in my behalf. Whom authorized this? I was n't given a time limit on rolling the money into an IRA. Assuming the money was still in my original - I called Wells Fargo to get a check remitted to my current bank where I 'd opened up an IRA account for the retirement money. I was told that the - was still open, but the money wa...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 5, 2017 - I am writing to complain about Wells Fargo checking account services and have decided to close my checking account ( no joking ), because Wells Fargo is the worst bank I have ever seen in providing checking account services. On -/-/2017, I received a call from a so-called Wells Fargo banker via a mobile number -, -, OR. He said that he wanted to verify some personal information with me. Being in public and without me further questioning his real identity, I declined his request and wanted to schedule another time for talking on phone. However, he said that he could not even call me e...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 4, 2017 - Wells Fargo switched around their monthly statements to exclude activity I do every month ( - debit transactions ) on the same day and then charged me a service fee. They are refusing to refund me the $10.00. I suspect this is widespread. They purposefully make statements on odd dates that do not coincide with calendar months and change the statement time periods to trick consumers....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 2, 2017 - I received Wells Fargo Credit Card without my consent/request couple of years ago. I have taken this complaint to wells fargo bank location in Maryalnd, but they did not accept the complaint, and I ended up having the card. Now until recently when I read about Wells Fargo fraud complaint I realized that this is about the same incident happened with me and I should report this....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 1, 2017 - After having a checking and joint checking account with Wells Fargo for more than 23 years I received a letter from Wells Fargo in - of this year advising me that after reviewing the account relationship they had decided to close my accounts. No reason was given and no one could give me any reason for this arbitrary decision. I am in my mid sixties and have not had any bounced checks or anything negative. I also have a very good credit report. This unilateral and arbitrary decision has harmed me and turned my life upside down. I 've had to stop automatic payments, deposits, etc etc. I think...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 31, 2017 - Wells Fargo Bank offered a $250.00 bonus to those who open a checking account with them and make 10 debits on it within 60 days. Three members of my family took advantage of that offer and the other two have successfully completed the debits and received their bonuses, but they singled me out for different treatment and froze my account without telling me. My debit card never worked and they told me I needed a new one but that one did n't work either. No one told me the real reason, and the 60 days is rapidly passing without my being able to fulfill my debits. Every time I ask what the probl...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 31, 2017 - For two months, Wells Fargo has been taking money from my account to cover the overdraft of someone else 's account. This last time they took all of my paycheck to the point of me losing my job because I could not fix my vehicle. Lost my vehicle because I could not work. Have no food due to no job and vehicle so no money. I am sick and tired of this. The account they used my money to cover has a guaranteed deposit the - of every month which would make it positive again. Corporate office of Wells Fargo refuses to replace the money because it is their right of write-off policy. They say it is...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 29, 2017 - I recently visited my Safe Deposit box looking for the title to a car I was selling. I found - old Cds ( 1993 - ) that I had forgotten about. I tried to cash them out at the bank ( now Wells Fargo ) and was told that they had no record of the CDs. I contacted Wells Fargo and was eventually told that they have no record and I was out of luck. I contacted the MN attorney Generals office. They went back and forth with correspondence on my behalf with the bank. As of -/-/- Wells Fargo told me and the Attorney General the same thing that they had no record and even though the CDs are n't...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 26, 2017 - Wells Fargo closed my checking account. They did not give me a reason why. At this point, I am only interested in when they will be returning my $500.00. They have had the money frozen for over two weeks and the account is now closed with a - balance....

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 25, 2017 - I was a wells Fargo customer for several years but my free checking account was never used, a teller pursuaded me to open one to save check cashing fees. One day after several months of no activity w/ my account I went inside to deposit a $1000.00 check, I was told there was a problem w/ my account & was directed to an account manager, this guy was a complete -, before anything was explained to me he was treating me like a comin thug very disrespectful, I started losing my patience with this - then he blurted out loudly that my account is frozen due to being overdrawn, he said I will g...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 24, 2017 - I have a mortgage account with Wells Fargo Bank. I had a overage in my escrow account which they sent me a check for. I do not have any other accounts with Wells Fargo Bank. I went into a branch to cash the check and was told I did not have an account with the bank and would need to pay a $16.00 fee to cash the check which was made out to me and my wife drawn on Wells Fargo Bank. The branch manager got involved when I asked why a fee when I have an account and she told me the mortgage account did not count as an account for cashing a check. She suggested I could deposit it into my mortgage a...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 23, 2017 - Opened a merchant account with Wells Fargo years ago, however, was not expecting the myriad of fees to follow to include a $10.00 fee for not checking my account online monthly, a $25.00 fee for non-compliance although I stopped using their service in -/-/2016, and a $35.00 minimum fee whether I process transactions or not. Was recently told that the cost of canceling this account is $500.00 which I do not have. Their service is also extremely complicated and redundant as I have to log into several seperate sites to maintain my account ; compared to the other third-party service that...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 23, 2017 - i opened an account with wells fargo through online i was approved on the -/-/2017. after few days i walked in to the branch in - california and a made a deposit - to personal checking and - to personal savings. by then i was aware that my identity has been compromised credits cards inquiries bank accounts existence that i did not aware and other financial issues etc. -/-/2017 i was in d - trying to take care same issues when i received a text notifications from wells fargo. first time and last time notification. someone enrolled me online automatic bill pay which i did not do ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 21, 2017 - Safe Deposit Box, of - - - -. - bank account, transferred from - - -, -, CT. Wells Fargo N.A . I was query 'd by IRS, owning income -, - - - -. I am the - - - -, and probate opened up an estate. I have possession and title - - - -, -, CT. -. -. Wells Fargo N.A . filed an instrument of deed, to themselves and owe me $330000.00. No one see 's a bank. Their - -, is a massive failure, used by - bank and many many many many other abandoned properties and businesses and seems to be " Inactive '' and they all are ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 19, 2017 - Our numerous requests to Wells Fargo Bank for reimbursement of funds held by the Bank after our successful request to close our account have been ignored, this included a letter to The Board of Directors sent on the - - 2017. I include attachments of mail - and Certificate...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 12, 2017 - Wells Fargo closed and account that at I had due to pay day loans that were not submitted by be. When they closed the account they placed some type of alert on the account keeping me from banking with them or their affiliates. In addition, I had an open identity theft case in Oregon and had went through a divorce that ended in my ex husband going to - for fraud ; I am not sure if he or my sister who also used my information fraudelantly who also - for the same thing and same charge. Since their releases from - I have not been able to have a bank account....

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 11, 2017 - Wells Fargo took my payment of $1100.00 from my - account which is more than the payoff amount for the principal for my mortgage. ( $1000.00 ) which I received in the mail after the eft had already been completed on -/-/2017. The money is gone from the - account, but Wells Fargo has the payment listed as 'unapplied '. Why did n't wells Fargo just pay off the principal with the escrow balance of $1700.00 and send me a check for the balance they owe me, and the closed mortgage paperwork? This is being done BEFORE THE MATURITY DATE OF -/-/2017. WELLS FARGO NOW OWES ME THE ENTIRE...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 10, 2017 - IN -/-/1995 I TOOK OUT A CD ITF FOR MY SON. WHEN I WENT TO COLLECT THE CURRENT BANK SAID IT WAS OVER 7 YEARS TOO BAD. THEY DENIED MY CLAIM. THE BANKS INVOLVED WERE FIRST - OF FLORIDA WHICH WAS BOUGHT OUT BY WAKOVIA WHICH WAS BOUGHT OUT BY WELLS FARGO. THIS OCCURED IN THE SAME LOCATION AND ONLY THE OWNERS CHANGED.I HAVE THE ORIGINAL PAPERWOOK FOR DOCUMENTATION. TREATMENT BY THE BANK WAS SHODDY AT BEST....

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 10, 2017 - Consumer opened a checking account with Wells Fargo and was offered $100.00 opening bonus for terms of minimum direct deposit payments, account open length, and activity minimums. Consumer met all requirements. Bonus was not paid to consumer. Consumer received a letter confirming he was due a payment in the amount of $100.00, but this letter indicated the money would be deposited into an erroneous account number. Consumer wrote and called to Wells Fargo Customer Service and Exception payments departments, who reasoned that since they could not locate the erroneous account, they can not gra...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 8, 2017 - Wells Fargo is refusing to use existing info sent them in connection with the Estate of my Aunt, - and her Stock Account # -. On -/-/2017 I sat with W.F. representative -, at -, DE Office, who helped me fill paperwork for Stock ( -. ) sale ( - ), valued at about $ -.Included were Letter of Administration proving Estate establishment, an IRS Employee #, proof of existing Stock Certificate issued by her employee, - , - Medallion Stamps from my bank WSFS, and proper/necessary W.F. Forms. They all were mailed, by courier, that day to W.F. Shareowner Services. On -/-/...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 8, 2017 - Hi It looks like Wells Fargo is up to their old tricks again in banking services. I just logged into my account the other day and notice a negative balance on a checking account. When I go into transaction history for the last 18 months, all i see is money being withdrawn from one account and entered into this account for Wells Fargo to withdraw as monthly service fees. I submitted a complaint with them and I just got off the phone with this lady trying to only credit me back for 180 days ( 6 months of monthly service fees of $180.00 from $ - fees ). The account was opened back in -/-...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 8, 2017 - I opened a savings account with $500.00 and they are only paying me 1/10 of 1 %. How can I save any money? Why do they call it a savings account?...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 7, 2017 - I have bin into Wells Fargo - separate times To try to close My Account And they have refused Me everytime. They run My High Amount bills First and then Low amounts they have overDrafted Me -! times this way And now they are charging me - $ Service Fees Monthly For a Judgment I have against ME. But that Fee IS Going Into The Banks Pocket And no towards My Debt. After Calling The BBB And About - other Bureaus Getting the run around Again Another - $ Pinged off my accout into the banks Pocket. That makes My Grand Total - $ The Bank has just Put into there Pockets And still Ref...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 4, 2017 - Wells Fargo opened an account in my name and has had someone named " - '' send - of dollars in the last year. The account ends in - and over the past year, I have received no less than 20 notifications that - of dollars had been sent to me. I have called and walked in to a branch to complain about the account that was opened in my name and no one from Wells Fargo will close this fraudulent account. Closing my all of my accounts with them did not help. As of today -/-/2017, I am still getting notified of - sending me money through Wells Fargo - to an account that I never ope...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 3, 2017 - Wells Fargo allowed an unknown fraudulent individual to open a checking account in my name without verifying or confirming their identity. I notified them and they assured me that they would complete an investigation in a timely manner ; however it has nearly four months since I reported this and they have failed to contact me. Not to mention that financial loss that I have suffered which includes my personal time. Additionally, the bank has been sending me harassing notices stating that I owe them money for the account being overdrawn which is illegal....

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 3, 2017 - On -/-/-, we receive notice from Wells Fargo that we had to close all of our accounts in 35 days. We have no idea why. All they would say to us is that we are not beneficial. Wells Fargo purchased the bank that carried the original accounts. We had a question about the exorbitant fees charged for cash deposits. They set us up with a separate checking account for our cash deposits so that we could write a check to our business account without being charged fees. On a separate occasion, I had a meeting with two of the bankers ( I called them wolves ) who tried to frighten me into letting th...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 2, 2017 - For the -/-/- tax year Wells Fargo bank issued an incorrect IRS Form - stating that my rolled over IRA account was a normal distribution and the entire amount is now taxable. On top of that, they also issued another Form - for the required minimum distribution from that retirement account. The rollover of my IRA account took place inside the bank on the same day. When I requested a corrected Form -, the bank employees stated they could not do so but the bank would be sending out some other Form in the Month of -/-/- that would clear everything up. I do not know how to submi...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 28, 2017 - Wells Fargo employee refused to let me speak to their branch manager and give me their branch number....

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 28, 2017 - I opened a basic checking and saving account with Wells Fargo. I was told I would have no fees. After several months I noticed I was being charged a $ - monthly fee from my savings. When I disputed these charges I was told I needed to make a minimum balance or minimum transactions which I was not informed of when I opened the account. They refused to refund the fees....

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 19, 2017 - Wells Fargo closed my checking account on -/-/2017 without my authorization. My multiple employers all had direct deposits linked to that account, and now I am unable to get paid due to Wells Fargo closing my checking account without my authorization. I called customer service at - at - on -/-/2017 soon as I received an email notice at - stating that my checking account had been closed. I informed customer service that I did not authorize this closure. Customer service could not tell my why my account was closed, and customer service refused to reinstate my checking accoun...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 15, 2017 - In - of - an account was opened at Wells Fargo in my name using my address. A check for $12000.00 from the District of Columbia for a tax return for - was depositied and then withdrawn via the ATM in a span of five days. There are only three people in the country with my name. I had a mortgage account with Wells Fargo but no bank accounts. Wells Fargo did not adequately take measures to prevent this identity theft and my total loss of this tax refund....

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 14, 2017 - Someone opened several bank accounts ( checking and savings accounts ) in my name without permission. These accounts were supposedly opened online according to Wells Fargo, -, -, and -. Someone obviously stole my identity ( SS #, name, DOB, etc ) and opened these accounts. I then had to call all the banks and cancel these accounts, put a credit stop with the - credit agencies as well as fraud alerts and go to the local branches of Wells Fargo and - in order to close these accounts and prove that I had been a victim of identity theft. What I do n't understand is how anyone can ju...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 10, 2017 - On - - Wells Fargo conducted an unauthorized hard check on inquiry on my credit report. I submitted an online request for Wells Fargo to contact the credit bureaus have the unauthorized inquiry removed. Instead of complying or providing me with an explanation for why they conducted a hard inquiry Wells Fargo asked me to file a request via mail. Since my experience with disputes by mail has been that they lack accountability and are often simply a way of dragging out the resolution process with the goal of discouraging the consumer from pursuing the issue I am filing a CFPB complaint inst...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 7, 2017 - I made an appointment to refinance my home with - Home Mortgage consultant with Wells Fargo home mortgage - California. our appointment was for - when I arrived I was in her office less than five minutes when her personal cell phone started ringing it ring four or five times in the middle of our conversation she said if I do n't take this call they will just keep on calling she picked up her cell phone and started - very very loud I waited a few minutes and then I told her I was going to go because she seem to be too busy when my hand touch the door she replied okay goodbye I have ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 7, 2017 - I purchased a mattress from - in -/-/-, with the delivery date scheduled for -/-/- The day they delivered the mattress, they gave me a statement that showed all of my charges, totaling $1100.00 - with tax ). It took almost a month before I received my bill from Wells Fargo. When received it, I immediately noticed I was charged for - mattresses instead of -. I had my original charge on -/-/- but was for some reason charged again on -/-/- I have contacted both mattress and more, as well as Wells Fargo and have come to no resolution. I was told by a Wells Fargo R...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 3, 2017 - I received the attached document from Wells Fargo and know that I have no outstanding debt with Wells Fargo....

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 2, 2017 - My bank account was closed without notice by Wells Fargo for no apparent reason. The account was paperless, which saves Wells Fargo money on printing and postage. Wells Fargo is now trying to charge me - dollars for each of the - check images associated with this account, which I need to access for tax purposes. I 'm all for switching to electronic record keeping, but Wells Fargo has used this as a way to extort money from consumers. I 'm perfectly willing to pay some reasonable fee to get access to these files, but a total cost of over $1900.00 to access my own information seems compl...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 2, 2017 - This a continuation of my response to Wells Fargo 's response dated -/-/2017. The actual federal laws that were grossly neglected to be followed are the following, - These laws make for an interesting read. Every bank officer I have spoke with outside of Wells Fargo has acknowledged these regs. and follows them to the letter. After considering the above mentioned one question keep burning threw my mind ... Why has Wells Fargo continued to deny these laws exist. Or why the branch manager told me that these laws do not apply to me.. The CFPB will, I am sure read these regulations and under...

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 2, 2017 - I work at the National Credit Union Administration and Wells Fargo manages NCUA employees ' retirement accounts. On atleast 4 calls ividuals, I attempted with - WF employees I insisted I want to get an online account ONLY for my retirement acct. I also have a checking account with with Wells Fargo that I insisted be paper only. Instead, Wells Fargo employees deliberately steered me to secure an online presence for ALL my accounts and wanted to then give me investment advice. I have since changed back my checking account to mail only....

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Wells Fargo & Company Bank account or service account opening, closing, or management

February 2, 2017 - This is the second part to compliant # - I receive this document, firstly I received a escrow review statement that inform me the escrow shortage was -. ( paid -/-/- with the monthly payment ), then I was informed by a bank rep that I need to pay another - to bring escrow in compliance so on -/-/- another - was paid this should have brought escrow in compliance and keep the mortgage the same. Now I receive this document. I have been told that unless I sign this document I will not be able to keep my mortgage the same even after paying the escrow shortage ... by signing th...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 31, 2017 - I opened a - checking at WellsFargo bank in - to use periodically. I explained to the rep who opened the account my intentions. I used the account as discussed and last use was - -. On Friday - -, - I logged into my account online only to see a notification my - checking was closed. No prior notification was given. I spoke to a rep the next morning who had no care or empathy for the matter. After several minutes of complaining she finally agrees to send my complaint over to an internal department. I just received that call back from an individual who says he does not ha...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 27, 2017 - I received this email from what appears to be Wells Fargo. I believe it is some type of fraud. I do not have an account with Wells Fargo nor do I want one because of their business practices. I am going to also submit a complaint on FTC site. I just wanted you to know. I will attache the saved word doc that has an additional image when you highlight the email to copy and paste. From : " Wells Fargo Online '' - Sent : Friday, -/-/2017 - Subject : New Update From Wells fargo Online Banking wellsfargo.com Important New Information About Your Account Dear Valued Member, We noticed invali...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 27, 2017 - Wells Fargo closed my account with them -/-/-. I contacted their customer service department to figure out why my account was closed. They confirmed that because I had reported my card lost, they had to open a new account. I was angry and told them I did not wish to open a new account. I was left without a bank account for a while. Was unable to deposit/cash my work checks and I was unable to pay my bills. This caused me so much stress and decided to start with a new financial institution. -/-/-, I found out Wells Fargo had gotten into serious trouble for opening accounts without pe...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 24, 2017 - Wells Fargo Bank transferred an account from a deceased individual into that deceased individual 's wife 's name without her consent or authorization. Wells Fargo Bank is now trying to collect money from the wife when it was her husband 's sole obligation....

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 23, 2017 - Wells Fargo Customer Service Account : - - -, last - Soc-Sec : - Email : -- Subject : Two-factor authentication using Text message code sent to mobile phone in USA. I am - living in - with - mobile phone number. I ca n't use Wells Fargo two-factor authentication without calling Wells Fargo customer service and going through a inconvenient and exasperating I.D . process of giving account & debit card numbers including Soc-Sec number. I do n't like giving account numbers over the phone which could have security issues. Why ca n't Wells Fargo send two-fac...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 22, 2017 - I went into the branch to order checks for recently new account because my account had been compromised. Someone had taken - illegally from my account. The banker actually opened addition savings account which I was not aware of, he never asked me at all. I received a another bank card in the mail. I already had a savings account Ways To Save, no monthly charge. Now I am being charged $5.00 monthly fee which is eating up my balance for no reason. I contacted the customer service department and they apologized about it said they would close it but I 'm currently being charged. When I firs...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 17, 2017 - I heard, through a friend, about a promotional offer from Wells Fargo. The offer stated that Wells Fargo was offering a $250.00 cash bonus when you set up a new " - Checking Account ''. I went to my local branch located at : - - - - - - CO - After meeting with a banker I was told that they did not have any way to honor the offer, but that I should come back in one week and they would be able to do so. Instead I went online to set up the account, following all the instructions on Wells Fargo 's offer page for this promotion ( https : //www.wellsfargo.com/- I then re...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 17, 2017 - I am the executor of my late mother 's estate, - - -. I am in the process of distributing the assets in her account to her heirs, me and my brother. The attorney handling her estate advised that a " distribution in kind '' be done to prevent incurring any tax liability. I contacted their investor services twice to determine what the proper process and procedure is to affect this change. On both occasions I was advised that I had to use a Wells Fargo advisor in order to do this. None of the other mutual funds that she has require me to do this. I feel that this is Wells Fargo 's way ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 13, 2017 - In -/-/2013, 2 insurance checks ( total of - ) were cashed at the - of Wells Fargo without my knowledge nor my authorization. Their Bank Manger cosigned for the checks to be cashed and the money dispensed....

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 12, 2017 - This complaint is to address the issue of Wells Fargo breaching a contract on a short-sale that they owned and i was trying to buy. We reached an agreed upon purchase price - - 2016. All parties involved set a closing cost date of - - 2016. Myself and my bank did everything we needed to do to be ready for closing on - -. On - - at around - i received a call that wells Fargo would not show up to the closing unless i came up with an additional $36000.00. Needless to say they they were in breech of contract and in doing so have negatively affected many peoples lives b...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 12, 2017 - Wells Fargo claims I opened up a line of credit with their bank for $1000.00. I have requested a copy of the proof as to when I signed for that account to be opened. They have refused and have continuously attempted to collect an outstanding amount of $400.00. They have reported this account as delinquent to all - credit bureaus. I need you to assist in helping me identify if this is something I did open and if they can show proof I agreed to open....

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 11, 2017 - -/-/2016 I closed - of my Wells Fargo accounts. - closed without issue and I had a pending charge on - so I had to wait for it to clear before I could close it. The charge went through and I called back and closed the account. I assumed that was the end of it. Several months later I received a collections notice for $210.00 from Wells Fargo for the account. I called Wells Fargo and they told me to file a claim and they would look into getting it reversed. 3 weeks later I received an email saying that I should consider the matter closed. I figured that was the end of it then I rece...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 8, 2017 - My father - - - passed away on -/-/-. He banked at Wells Fargo in -, Florida, along with renting a safety deposit box at the same branch. -/-/-, my father updated access to the safety deposit box by removing my Mother who had passed away a few months prior. My father was the only named lessee on the safety deposit box. On -/-/- at - an employee allowed someone to access the box and sign a poor forgery of my fathers signature. Which was obviously not my fathers seeing as how he passed away 8 days prior to this. I was told by - - ( Branch Manager ) and - -...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 8, 2017 - I went to my local bank, wells fargo to make a deposit of $1900.00 to pay my rent, low and behold they tell me business and personal accounts were just closed on - - 2017, i would have to pay any fees to fix the situation, it cost me around $500.00 and the accounts would be reopened in a mater of mins, well i gave the teller the $1900.00 and she began to make the deosit on her computor, then she called the back manager to ok everything, well turns out the accounts were never opened and i lost all that money, i waited a day rechecked my account and nothing, i walked into the bank th...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 5, 2017 - In - I had a bank account with Wells Fargo Bank in - Arizona. I closed the account when they told me I owed them & gt ; $9000.00 in overdraft fees. Then In - Wells Fargo took all of my money out of my account at - Bank -, - AZ right after I had refinanced my home. The amount was $14000.00. I filed a complaint in courts in -, AZ and the Judge ruled in favor of the collection company that bought out the debt from Wells Fargo Bank. The collection company stated that the debt was for a credit card. I did not have any credit cards with Wells Fargo Bank! I did not have a cre...

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Wells Fargo & Company Bank account or service account opening, closing, or management

January 5, 2017 - This complaint concerns a distribution from my old - from Wells Fargo as a rollover to my new -. Last year, I closed my Wells Fargo - account and asked for a check for the entire balance to be made out to my new - financial institution - my name. I received a check in the amount of what I was told was the entire balance made out correctly. Subsequently, I was sent - more checks that included small additional distribution amounts. Some of these checks were not made out the correct way, as in the money was distributed in my name instead of the name of my new financial instituti...

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Wells Fargo & Company Bank account or service account opening, closing, or management

December 29, 2016 - I had a checking and savings account with Wells Fargo, I called them in mid - to close both since I no longer had them servicing my mortgage. When I called I was told by a representative that there was a pending transaction and I had to wait until the following business day to close both accounts so the payment could post. I called back the following day and successfully closed both accounts. Wells Fargo sent me - checks from the remaining balance in both accounts. Today Wells Fargo called me and told me that the payment they had told me posted had n't actually posted and that I owed the...

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Wells Fargo & Company Bank account or service account opening, closing, or management

December 29, 2016 - Wells Fargo deceptively opened a personal line of credit. It has fees attache with it to have it open and it gave be a hard ding on my personal credit report. When I spoke with Wells Fargo they said " sorry '' and they will talk within their internal teams to resolve it - no solution or help for me ... THE STORY : I went into Wells Fargo -, CA to get a new credit card for - that I lost. When I did that the banker recommended I open a personal line of credit - which would have an interest rate between - %. Then I should move my credit card balance to that and pay off my debt slowly w...

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