Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Other bank product/service Account opening, closing, or management Kentucky

I purchased a mattress from - in -/-/-, with the delivery date scheduled for -/-/- The day they delivered the mattress, they gave me a statement that showed all of my charges, totaling $1100.00 - with tax ). It took almost a month before I received my bill from Wells Fargo. When received it, I immediately noticed I was charged for - mattresses instead of -. I had my original charge on -/-/- but was for some reason charged again on -/-/- I have contacted both mattress and more, as well as Wells Fargo and have come to no resolution. I was told by a Wells Fargo Representative that my minimum amount due is $77.00, which is double what it should be since I was charged for more than - mattress. I was also told that while this is being looked into, I still have to pay on the account, or will be charged late fees. I notified them that the double charge has also reflected on my credit report and I was told they would complain about it but nothing has been done. - and More told me this was all a mistake on their end, but that they 've resolved it. Unfortunately, it looks as though nothings been done on the end of Wells Fargo, as every time I call them my amount owed is still showing the same.