Review and analysis of over 9 complaints against SunTrust Bank
SunTrust Bank consumers have reported over 9 official complaints related to Dealing with my lender or servicer. Out of the 9 consumer complaints against SunTrust Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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SunTrust Bank Student loan dealing with my lender or servicer don't agree with fees charged January 21, 2016 - I was in school for over six years, - of my loans was sold to various lenders. I was never made aware of this and now 6 years later, it is the only negative thing sitting on my credit report, and almost double the original amount. The contacted the collection agency about payments or settlement and they want far above what I can afford, and almost 2 years worth of payments. ... |
SunTrust Bank Student loan dealing with my lender or servicer August 11, 2015 - I - - co-sign load for my son - -. Set up paper work. Loan wat to start after he got his first job. Paper work took very long time. This is with - - -. We - sign the loan. They said due to it took so long. We would have to sign load 2nd time. So we did. They What the did not say is the loan was changed the load so payments would sartin 30 days. Did not know this and had to pay penalty. Then I find out Suntrust went into my account and set up autopay. I am the cosigner. They did not ask to do this. I let it go. But next payment did not come out. Now they want me to pay f... |
SunTrust Bank Student loan dealing with my lender or servicer June 18, 2015 - SunTrust Custom Choice advertises a graduation reward in the form of a 1 % reduction in principal. In their own legal disclaimer, the terms I expect SunTrust to adhere to are a : 1 % principal reduction based on the net disbursed loan amount. A net disbursement total of $46000.00 was provided for this degree, so under their own disclaimer they are required to credit $460.00 toward my remaining loans as I have satisfied all obligations to be eligible for this reward. Their loan servicer, -, is claiming that because I paid - of the - individual loans off already, that I am only el... |