SunTrust Bank Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

SunTrust Bank Student loan department,

Non-federal student loan Dealing with my lender or servicer Maryland

I - - co-sign load for my son - -. Set up paper work. Loan wat to start after he got his first job. Paper work took very long time. This is with - - -. We - sign the loan. They said due to it took so long. We would have to sign load 2nd time. So we did. They What the did not say is the loan was changed the load so payments would sartin 30 days. Did not know this and had to pay penalty. Then I find out Suntrust went into my account and set up autopay. I am the cosigner. They did not ask to do this. I let it go. But next payment did not come out. Now they want me to pay for late chargeagain.

SunTrust Bank customer in Maryland
Aug 11, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more