FCI Lender Services Inc. Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 28 complaints against FCI Lender Services Inc.

FCI Lender Services Inc. consumers have reported over 28 official complaints related to Loan servicing, payments, escrow account. Out of the 28 consumer complaints against FCI Lender Services Inc., 32% were disputed by the consumer (i.e. the consumer was not happy with how FCI Lender Services Inc. responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against FCI Lender Services Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

September 18, 2016 - My home mortgage was originally with -, Then it was sold to FCI, which I have attached documentation. FCI illegally increased my from $24000.00 to -. Secondly. FCI needs to disclose the amount my mortgage was bought for because since my address did not change, - sold this note, I am only legally obligated for the amount this mortgage was sold for. I also believe these payments with FCI to be illegal and the CFPB should investigate this company....

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

July 29, 2016 - I purchased a house in 2005 for $140000.00. - - owned - mortgages, - for $110000.00 and the other for $29000.00. A couple years later I applied for loan modification. I was told by - - representatives to discontinue making payments while they reviewed the application for remodifying the loan. The loan modification was approved and I began making payments under the modification. Several years later I received a call from -fci saying I was behind in mortgage payments. They explained that unbeknownst to me - - sold them the - mortgage. I questioned why they too...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

July 27, 2016 - I apparently have a loan with FCI Lenders Services , Inc or with one whom they are servicing. However this company FCI Lenders Services , Inc has failed to send me statements, or provide any info such as a website on how I can obtain any info on the loan that I have been paying to them for quite some time since 2012. I have recently pulled my credit and nothing was found on my credit for FCI or of this loan at all. I have reached out to this company whom they advised me i have to reach out my request in email which I have and yet they still have failed to assist stating I now have to fax over ...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

March 31, 2016 - I - - - certified that my Company downsized in 2012 and my hours were cut from - hours to - per week, and my Spouse - - was forced into retirement following and injury. Our Income was reduced and we filed bankruptcy, however, the medical costs and other obligations have depleted our savings. We have been made to feel like a ping-pong reaching out to so many Lenders, from - to -, to - - - , to - . Each time we thought we had a Loan Modification moving forward, a new Servicer pops up. Currently we are being service by FCI : Lender Service, and they are relu...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

March 24, 2016 - FCI Lender services became the servicing company for my mortgage loan ~3-4 years ago. I have been paying on the loan since this time with no late or past due payments. Upon refinancing another mortgage I learned none of my payments ere being reported to the credit bureau. In order to pay off this company a verification of mortgage was needed. This process was very complicated and I later found out cost $25.00. This charge I was unaware of until I received my monthly statement. On -/-/16 I called in to pay off my loan. Upon speaking to the CSR I was told that I could n't pay off my loan...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

March 7, 2016 - My family had experienced a hardship. My fiance became - and shortly after I had lost my job. I proactively reached out to the bank because just in case I ran into any trouble paying my loan. The bank was -. - placed me on a forbearance plan. I did not know that this would impact my credit. They asked me to complete paperwork for a loan modification -but before it was finalized sold my loan to - - . - had modified my loan but sold it to - -. - - would not honor the modification and told me it was done wrong. - - changed the modification and increased it by a...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

January 21, 2016 - - - - had a repayment plan in place when her loan was transferred from - Mortgage Servicers to FCI Lender Services. FCI failed to honor the repayment plan approved by -, and moved the homeowner to foreclosure. - sent an email to FCI confirming the repayment plan, and FCI still failed to honor the plan approved by -. ...

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FCI Lender Services Inc. Mortgage loan servicing, payments, escrow account

July 1, 2015 - In -/-/- my spouse, - - and I, - - filed bankruptcy which was paid off and released in -/-/-. -/-/- we were informed that the loan was sold from Homecommings to FCI. Discussion with FCI I was informed that they purchased the loan seriously delinquent. I informed them that the information was incorrect. I continued to pay FCI awaiting a discovery of documents until -/-/-. FCI has refused to work with me insisting that the was purchased approx. -. I requested documentation from the bankruptcy trustee which shows that the loan had a balance of approx. - at th...

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