FCI Lender Services Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

FCI Lender Services Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I apparently have a loan with FCI Lenders Services , Inc or with one whom they are servicing. However this company FCI Lenders Services , Inc has failed to send me statements, or provide any info such as a website on how I can obtain any info on the loan that I have been paying to them for quite some time since 2012. I have recently pulled my credit and nothing was found on my credit for FCI or of this loan at all. I have reached out to this company whom they advised me i have to reach out my request in email which I have and yet they still have failed to assist stating I now have to fax over all my personal information just for them to provide me what I feel should be given to me as the consumer. My concern is I am paying faithfully to a loan that has not been showing by credibility on my credit and they can yet provide me info on what the payoff is or breakdown of my payments.

FCI Lender Services Inc. customer in Texas
Jul 27, 2016

* Source: CFPB Complaint Database

FCI Lender Services Inc. response to complaint:
Closed with explanation

Consumer disputes how FCI Lender Services Inc. handled their complaint

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