FCI Lender Services Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

FCI Lender Services Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

- - - had a repayment plan in place when her loan was transferred from - Mortgage Servicers to FCI Lender Services. FCI failed to honor the repayment plan approved by -, and moved the homeowner to foreclosure. - sent an email to FCI confirming the repayment plan, and FCI still failed to honor the plan approved by -.

FCI Lender Services Inc. customer in Arizona
Jan 21, 2016

* Source: CFPB Complaint Database

FCI Lender Services Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FCI Lender Services Inc.Complaint HistoryComplaints6/20122/201311/201312/20134/20146/20148/20149/201411/20141/20154/20157/20158/20151/20163/20167/20169/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FCI Lender Services Inc.Loan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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