FCI Lender Services Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

FCI Lender Services Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

I purchased a house in 2005 for $140000.00. - - owned - mortgages, - for $110000.00 and the other for $29000.00. A couple years later I applied for loan modification. I was told by - - representatives to discontinue making payments while they reviewed the application for remodifying the loan. The loan modification was approved and I began making payments under the modification. Several years later I received a call from -fci saying I was behind in mortgage payments. They explained that unbeknownst to me - - sold them the - mortgage. I questioned why they took years to contact me. No calls were made, no bills were sent and no notice was given me that the loan was serviced by another company. During that time late fees and interest had accrued. I do n't know the legalities but if I feel this is an unfair practice ands has implications on my credit which I am steadfastly trying to repair.

FCI Lender Services Inc. customer in Arizona
Jul 29, 2016

* Source: CFPB Complaint Database

FCI Lender Services Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FCI Lender Services Inc.Complaint HistoryComplaints6/20122/201311/201312/20134/20146/20148/20149/201411/20141/20154/20157/20158/20151/20163/20167/20169/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FCI Lender Services Inc.Loan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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