Review and analysis of over 3 complaints against Cornerstone Mortgage, Inc.
Cornerstone Mortgage, Inc. consumers have reported over 3 official complaints related to Loan servicing, payments, escrow account. Out of the 3 consumer complaints against Cornerstone Mortgage, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Cornerstone Mortgage, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Cornerstone Mortgage, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Cornerstone Mortgage, Inc. Mortgage loan servicing, payments, escrow account December 15, 2016 - I had hail damage to my roof to due a hail storm. I have been trying to get a check endorsed by the Cornerstone Mortgage for 2 week. They are forcing me to wait on an inspection and now that the inspection is complete they want me to wait another 5 business days to have the check endorsed and returned. The work has been completed and the contractor has been waiting on payment for almost 3 weeks. They refuse to escalate the issue and are frankly not worried about the timeliness of their customer 's payments to their contractors.... |
Cornerstone Mortgage, Inc. Mortgage loan servicing, payments, escrow account April 3, 2016 - In - of - I refinanced my home through Cornerstone Mortgage. I chose this company because I needed to pull money out of my house for college costs for my kids. They gave me a closing cost amount that was slightly over what others were by about - dollars but I went will them because the loan officer ( - - ) claimed she could do it quickly. As is turned out when my home loan was sold to another company by cornerstone virtually immediately and my payment was increased in - of - by $120.00 dollars a month. After a lot of investigation and run around I found out that the orig... |