Cornerstone Mortgage, Inc. Complaints

Cornerstone Mortgage, Inc. consumers have reported over 7 official complaints. Out of the 7 consumer complaints against Cornerstone Mortgage, Inc., 43% were disputed by the consumer (i.e. the consumer was not happy with how Cornerstone Mortgage, Inc. responded to their complaint) and 86% were processed in a timely manner. 0% of consumer complaints against Cornerstone Mortgage, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Cornerstone Mortgage, Inc. Consumer Complaints


Cornerstone Mortgage, Inc. Mortgage loan servicing, payments, escrow account

December 15, 2016 - I had hail damage to my roof to due a hail storm. I have been trying to get a check endorsed by the Cornerstone Mortgage for 2 week. They are forcing me to wait on an inspection and now that the inspection is complete they want me to wait another 5 business days to have the check endorsed and returned. The work has been completed and the contractor has been waiting on payment for almost 3 weeks. They refuse to escalate the issue and are frankly not worried about the timeliness of their customer 's payments to their contractors....

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Cornerstone Mortgage, Inc. Mortgage loan servicing, payments, escrow account

April 3, 2016 - In - of - I refinanced my home through Cornerstone Mortgage. I chose this company because I needed to pull money out of my house for college costs for my kids. They gave me a closing cost amount that was slightly over what others were by about - dollars but I went will them because the loan officer ( - - ) claimed she could do it quickly. As is turned out when my home loan was sold to another company by cornerstone virtually immediately and my payment was increased in - of - by $120.00 dollars a month. After a lot of investigation and run around I found out that the orig...

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Cornerstone Mortgage, Inc. Mortgage loan modification,collection,foreclosure

September 21, 2015 - We have been challenged with medical expenses compounded by tax obligations tied to a previous complaint with -. I am writing to ask for the CFPB to review the policy for loss mitigation practices for Cornerstone Mortgage. I applied in early - 2015 asking for consideration on a 6-12 month modification. They acknowledged receiving and asked for additional information. They state that they do not consider the options until deemed facially complete. My application was denied as we are not passed due therefore not at risk, the purpose in my applying was to avoid that situation and the potent...

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